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Aeroflot Cancellation & Change Policy (2026)

Last updated: May 1, 2026

Quick Answer

Aeroflot offers free cancellation within 24 hours of booking. After that, Main Cabin and above: refundable with a fee (classic fares). Basic Economy: non-refundable (lite fares).

24-Hour Free Cancellation

Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyNot permitted or high fee (e.g., Lite fares)
main CabinPermitted with a fee (e.g., Classic fares)
premiumPermitted with a lower fee or free (e.g., Flex fares)
businessFree of charge

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNon-refundable (Lite fares)
main CabinRefundable with a fee (Classic fares)
premiumFully refundable (Flex fares)
businessFully refundable

How Refunds Work

Refunds are processed back to the original form of payment within 10 calendar days.

Same-Day Flight Change

Available for a fee on Classic fares, free on Flex and Business fares.

No-Show Policy

If you fail to show up for your flight, the ticket may be cancelled and non-refundable depending on the fare rules.

How to Cancel Your Aeroflot Flight

  1. 1Log in to your Aeroflot account or go to 'Manage Booking'.
  2. 2Enter your booking reference (PNR) and last name.
  3. 3Select the flight you wish to cancel.
  4. 4Follow the prompts to confirm cancellation and process any eligible refund.

Expert Tips

💡 Always check the specific fare rules (Lite, Classic, Flex) before booking.

💡 Cancel within 24 hours of booking for a full refund if eligible.

💡 Service fees collected at sales offices are generally non-refundable.

💡 In case of involuntary cancellation by the airline, you are entitled to a full refund.

Frequently Asked Questions

Can I cancel a Aeroflot flight for free?▼
Yes — Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure. Refundable with a fee (Classic fares)
What is Aeroflot's change fee?▼
Main Cabin: Permitted with a fee (e.g., Classic fares). Basic Economy: Not permitted or high fee (e.g., Lite fares).
How do I get a refund from Aeroflot?▼
Refunds are processed back to the original form of payment within 10 calendar days.
What happens if I no-show on Aeroflot?▼
If you fail to show up for your flight, the ticket may be cancelled and non-refundable depending on the fare rules.

More Aeroflot Guides

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Fees, sizes & limits
Online Check-In
Step-by-step guide
Seat Selection
Fees & best seats
Carry-On Rules
Size limits & weight
Pet Policy
Fees & requirements
All Baggage Fees
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