Aeroflot Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Non-refundable (Lite fares) |
| Main Cabin | Refundable with a fee (Classic fares) |
| Premium | Fully refundable (Flex fares) |
| Business | Fully refundable |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted or high fee (e.g., Lite fares) |
| Main Cabin | Permitted with a fee (e.g., Classic fares) |
| Premium | Permitted with a lower fee or free (e.g., Flex fares) |
| Business | Free of charge |
Refund Method
Refunds are processed back to the original form of payment within 10 calendar days.
Same-Day Change
Available for a fee on Classic fares, free on Flex and Business fares.
No-Show Policy
If you fail to show up for your flight, the ticket may be cancelled and non-refundable depending on the fare rules.
How to Cancel
- Log in to your Aeroflot account or go to 'Manage Booking'.
- Enter your booking reference (PNR) and last name.
- Select the flight you wish to cancel.
- Follow the prompts to confirm cancellation and process any eligible refund.
Tips
- Always check the specific fare rules (Lite, Classic, Flex) before booking.
- Cancel within 24 hours of booking for a full refund if eligible.
- Service fees collected at sales offices are generally non-refundable.
- In case of involuntary cancellation by the airline, you are entitled to a full refund.
Frequently Asked Questions
- What is Aeroflot cancellation policy?
- Aeroflot cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — refundable with a fee (classic fares). Basic Economy — non-refundable (lite fares).
- Can I cancel a Aeroflot flight for free?
- Yes — Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure. Refundable with a fee (Classic fares)
- What is Aeroflot's change fee?
- Main Cabin: Permitted with a fee (e.g., Classic fares). Basic Economy: Not permitted or high fee (e.g., Lite fares).
- How do I get a refund from Aeroflot?
- Refunds are processed back to the original form of payment within 10 calendar days.
- What happens if I no-show on Aeroflot?
- If you fail to show up for your flight, the ticket may be cancelled and non-refundable depending on the fare rules.