What is Aeroflot cancellation policy?

Aeroflot offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are processed back to the original form of payment within 10 calendar days.

What is Aeroflot cancellation policy after 24 hours?

Once the 24-hour window expires, fees apply by fare class. Main Cabin: Refundable with a fee (Classic fares). Basic Economy: Non-refundable (Lite fares). Premium: Fully refundable (Flex fares).

What is Aeroflot's change fee?

Main Cabin: Permitted with a fee (e.g., Classic fares). Basic Economy: Not permitted or high fee (e.g., Lite fares).

Aeroflot Cancellation & Change Policy (2026)

Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure.

Cancellation Fees

Fare Class	Fee
Basic Economy	Non-refundable (Lite fares)
Main Cabin	Refundable with a fee (Classic fares)
Premium	Fully refundable (Flex fares)
Business	Fully refundable

Change Fees

Fare Class	Fee
Basic Economy	Not permitted or high fee (e.g., Lite fares)
Main Cabin	Permitted with a fee (e.g., Classic fares)
Premium	Permitted with a lower fee or free (e.g., Flex fares)
Business	Free of charge

Refund Method

Refunds are processed back to the original form of payment within 10 calendar days.

Same-Day Change

Available for a fee on Classic fares, free on Flex and Business fares.

No-Show Policy

If you fail to show up for your flight, the ticket may be cancelled and non-refundable depending on the fare rules.

If Aeroflot Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Log in to your Aeroflot account or go to 'Manage Booking'.
Enter your booking reference (PNR) and last name.
Select the flight you wish to cancel.
Follow the prompts to confirm cancellation and process any eligible refund.

Tips

Always check the specific fare rules (Lite, Classic, Flex) before booking.
Cancel within 24 hours of booking for a full refund if eligible.
Service fees collected at sales offices are generally non-refundable.
In case of involuntary cancellation by the airline, you are entitled to a full refund.

Frequently Asked Questions

What is Aeroflot cancellation policy?: Aeroflot offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are processed back to the original form of payment within 10 calendar days.
Can I cancel a Aeroflot flight for free?: Yes — Aeroflot allows a full refund for cancelled flights within a 24-hour window of booking, provided the booking was made at least 7 days before departure.
What is Aeroflot cancellation policy after 24 hours?: Once the 24-hour window expires, fees apply by fare class. Main Cabin: Refundable with a fee (Classic fares). Basic Economy: Non-refundable (Lite fares). Premium: Fully refundable (Flex fares).
What is Aeroflot's change fee?: Main Cabin: Permitted with a fee (e.g., Classic fares). Basic Economy: Not permitted or high fee (e.g., Lite fares).
How do I get a refund from Aeroflot?: Refunds are processed back to the original form of payment within 10 calendar days.
What happens if I no-show on Aeroflot?: If you fail to show up for your flight, the ticket may be cancelled and non-refundable depending on the fare rules.