Air India Online Check-In Guide (2026)
Air India online check-in opens 48 hours before departure and closes 60 minutes before domestic flights and 2 hours before international flights. Domestic passengers receive a digital boarding pass, while international passengers receive a confirmation slip and must verify documents at the airport.
Check-In Timing
| Airline | Air India (AI) |
|---|---|
| Check-In Opens | 48 hours before departure |
| Check-In Closes | 60 minutes before domestic, 120 minutes before international (75 minutes at Delhi Airport) |
| Check-In URL | https://www.airindia.com/in/en/manage/web-checkin.html |
| Mobile App | Air India app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit airindia.com or open the Air India app and go to the 'Check-in' section. 2. Enter your Booking Reference (PNR) and last name. 3. Confirm passenger details and select your preferred seats. 4. Enter APIS information if traveling internationally. 5. Download or print your boarding pass (or confirmation slip for international flights).
Documents Needed
Booking Reference (PNR) or e-ticket number, last name, and passport/visa details (APIS) for international flights.
Seat Selection
Seat selection is available during online check-in. Preferred seats (front row, extra legroom) cost extra (e.g., $15-$99 USD depending on route), while standard seats in the rear section are free on a first-come, first-served basis.
International Check-In Rules
International passengers must enter Advance Passenger Information (APIS) during online check-in. They receive a confirmation slip instead of a boarding pass and must present it at dedicated airport counters for document verification to get their actual boarding pass.
Group Check-In
Up to 9 passengers can be checked in at a time using the website or app by adding the Booking Reference and last name to the 'Add Trip' tab. Group members may need to be checked in one at a time.
Troubleshooting
1. 'Unable to check in online' - Ensure your last name matches the booking exactly (try all caps, no spaces) and that you have a valid 6-digit PNR. 2. 'International flight check-in issue' - Online check-in is not available for codeshare flights or specific international connecting flights (AI 010-399, AI 900-999). 3. 'Name discrepancy' - Ensure the name on your frequent flyer account matches the booking name exactly.