Air Transat online check-in opens 24 hours before departure and closes 75 minutes before international flights or 45 minutes before domestic flights. You can check in via their website or the Air Transat app to get an electronic boarding pass and select your seat for free.
Check-In Timing
| Airline | Air Transat (TS) |
|---|---|
| Check-In Opens | 24 hours before departure |
| Check-In Closes | 75 minutes before departure for international flights from Canada, US, Europe, and South destinations; 45 minutes before departure for domestic flights within Canada. |
| Check-In URL | https://www.airtransat.com/en-US/online-check-in-en-us |
| Mobile App | Air Transat app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit airtransat.com and select 'Online check-in' or use the Air Transat app. 2. Enter your First Name, Last Name, Confirmation number, and Departure Airport. 3. Review your booking information and add any inflight services like meals or baggage. 4. Select your seat (free standard seat selection is available during online check-in). 5. Receive your electronic boarding pass on your mobile device or print it. 6. Drop off any checked baggage at the airport counter before it closes.
Documents Needed
Booking or confirmation number, valid passport for international flights, and any required visas or Electronic Travel Authorization (eTA) for travel to Canada.
Seat Selection
Free standard seat selection is available when checking in online 24 hours before your flight. You can also purchase seats in advance, with options including standard seats, two-by-two seats, front of cabin seats, and seats with more legroom. Families with kids aged 2-13 get free standard adjacent seat assignments.
International Check-In Rules
Passengers must hold valid travel documents (passport, visa). Travellers flying to Canada with a non-Canadian passport may need an Electronic Travel Authorization (eTA). Online check-in is not available for passengers under 18 travelling alone from Rome, Venice, and Lamezia, Italy.
Group Check-In
Air Transat offers dedicated group services at check-in for groups of 10 or more passengers, including savings on group seat selection and customized enhancements.
Troubleshooting
1. 'Online check-in not available' - You may need to check in at the airport if your departure airport doesn't support it, or if you require special care (e.g., unaccompanied minors). 2. 'Document verification required' - The airline may need to manually verify your passport or visa at the airport. 3. 'Website glitch/error' - Try clearing your browser cache, using a different device, or using the Air Transat mobile app.
Frequently Asked Questions
- Can I get an electronic boarding pass?
- Yes, electronic boarding passes are available for most flights departing from major cities like Montreal, Toronto, Vancouver, Paris, London, and Cancun.
- What if online check-in is not available for my departure airport?
- If your departure airport is listed but online check-in is not available, you will need to check in upon arrival at the airport.
- Can I select my seat for free during online check-in?
- Yes, you can select your seat for free when checking in online 24 hours before your flight.