ANA All Nippon Airways Unaccompanied Minor Policy (2026)
ANA requires unaccompanied minors ages 5-11 to use the free ANA Junior Pilot service. The service is optional for children ages 12-16 (14-17 for Mexico flights) via ANA Airport Support.
Last verified: 2026-07-29. Source: ANA All Nippon Airways official website.
Quick Facts
| Detail | Policy |
|---|---|
| Minimum Age | 5 years old |
| UM Mandatory | Ages 5–11 |
| UM Optional | Ages 12–16 |
| Domestic Fee | Free (included in ticket) |
| International Fee | Free (included in ticket) |
| Per Child? | Yes (per child) |
| Connections | Allowed — Same-day connections at the same airport on ANA-operated flights are allowed. Connections to other airlines require a guardian present at the connection location. |
| International | Allowed — International flights are allowed, but the service only applies to ANA-operated flights (no codeshares). |
| Booking Method | There is no extra fee for the ANA Junior Pilot service, but the child discount cannot be applied for international flights departing Japan (adult fare applies). |
For flights to/from Mexico City, mandatory UM service is required for ages 5-13, and optional support is available for ages 14-17.
How It Works: Step by Step
- Check-In: Check in at the Special Assistance Counter well in advance. Self-service check-in machines cannot be used.
- Boarding: Children using the ANA Junior Pilot service generally board first. A parent or guardian is allowed to accompany the child to the boarding gate for domestic flights.
- In-Flight: Cabin attendants will check on the child, and ANA original goods/toys are provided on board.
- Arrival: A staff member escorts the child to the arrival lobby to meet the designated pickup person.
Escort Rules: The person picking up the child must present a valid identification card and sign a release form.
Required Documents
Required
- Completed Application and Consent Release Form
- Valid identification for the child (passport for international)
- Photo ID of the person picking up the child
Recommended
- Copy of the flight itinerary
- Emergency contact information
Two copies of the Application and Consent Release Form are necessary for both the outward and return journey.
Safety Procedures
- Children are given an ANA Junior Pilot name tag holder to wear at all times.
- Dedicated staff escorts the child from the check-in counter to the cabin.
- Children are seated away from emergency exits for safety reasons.
- Staff escorts the child from the aircraft to the designated pickup person at the arrival lobby.
Restrictions & Exceptions
- No codeshare flights (must be ANA-operated).
- No connections with an overnight stay.
- Cannot use self-service check-in kiosks.
- Children under 5 cannot travel alone under any circumstances.
Pro Tips for Parents
- Turn Off Kid's Phones: Some kids' smartphones automatically turn on to send geolocation data. Ensure the phone is completely powered off before boarding.
- Print Forms in Advance: Download and fill out the Consent and Release Form before heading to the airport to save time at check-in.
- Book by Phone: International UM reservations cannot be made online. You must call ANA to book the ticket and request the ANA Junior Pilot service.
The Bottom Line
ANA provides its comprehensive ANA Junior Pilot UM service completely free of charge. The airline also offers free ANA Airport Support for teens traveling alone.
Frequently Asked Questions
- How much does the ANA Junior Pilot service cost?
- The ANA Junior Pilot service is provided completely free of charge for both domestic and international flights.
- What is the age requirement for children flying alone on ANA?
- Children ages 5-11 must use the mandatory ANA Junior Pilot service. Teens ages 12-16 can travel alone but may request optional ANA Airport Support.
- Can I book an unaccompanied minor ticket on the ANA website?
- For international flights, you cannot book UM travel online; you must call ANA. For domestic flights, you can book online and register for the service.