Austrian Airlines Unaccompanied Minor Policy (2026)
Austrian Airlines requires the unaccompanied minor service for children ages 5-11. It is optional for teens ages 12-17. The fee ranges from EUR 85 to EUR 150 per leg, plus a transfer fee in Vienna.
Last verified: 2026-07-29. Source: Austrian Airlines official website.
Quick Facts
| Detail | Policy |
|---|---|
| Minimum Age | 5 years old |
| UM Mandatory | Ages 5–11 |
| UM Optional | Ages 12–17 |
| Domestic Fee | EUR 85 per leg |
| International Fee | EUR 85 - EUR 150 per leg (depending on destination) |
| Per Child? | Yes (per child) |
| Connections | Allowed — Service offered on direct flights and connecting flights in Zurich, Geneva, Brussels, Munich, Frankfurt, and Vienna. |
| International | Allowed — International flights are allowed, with fees varying by destination zone (Europe, Levant, Intercontinental). |
| Booking Method | Fee is charged for each child and each leg of the journey. An additional fee of EUR 40 is charged for transfers in Vienna. |
Service is compulsory for children between 5 and 11 years old, and optional for ages 12 to 17.
How It Works: Step by Step
- Check-In: Go straight to the check-in desk with documents, or in Vienna direct to the Special Assistance desk in Terminal 3. Bring 3 signed copies of the special service form per flight leg.
- Boarding: Child will be given a travel pouch, taken to the aircraft, and handed over to the crew. Accompanying person must remain at the airport until takeoff.
- In-Flight: Child will be received by staff during the flight. In case of disruptions, special care is guaranteed.
- Arrival: Child will be handed over to the designated person collecting them at the arrival airport.
Escort Rules: The person collecting the child must show identification at the destination airport.
Required Documents
Required
- Three signed copies of the special service form for each leg of the flight
- Passport or personal ID for the contact person
- Necessary entry documents for the destination country
Recommended
- Contact details for persons handing over and collecting the child
Child will be given a travel pouch to keep special service forms and official documents safe.
Safety Procedures
- Child is welcomed at the airport, taken to the aircraft, and handed over to the crew.
- Staff looks after the child during the flight and hands them to the designated pickup person.
- Guaranteed care and immediate notification of contact people in case of unforeseen changes (e.g., cancelled connections).
Restrictions & Exceptions
- Unaccompanied children under 12 years are not permitted to take a pet with them in the cabin.
- Accompanying person must remain at the airport until the aircraft takes off.
- Service must be booked by telephone, not online.
Pro Tips for Parents
- Prepare Documents Early: Download the special service form and bring three signed copies for each leg of the flight. Also ensure the pickup person has valid photo ID.
- Pack for Comfort: Consider temperature differences between the airport and cabin. Small children may be happier with a cuddly toy.
- Talk Through the Journey: Explain the journey steps to your child beforehand so they know what to expect and feel prepared.
The Bottom Line
Austrian Airlines provides a comprehensive unaccompanied minor service for direct and connecting flights in major European hubs, ensuring special care throughout the journey. The service is compulsory for ages 5-11.
Frequently Asked Questions
- How much does the Austrian Airlines unaccompanied minor service cost?
- The fee ranges from EUR 85 to EUR 150 per child, per leg, depending on the destination. An additional EUR 40 transfer fee applies in Vienna.
- What is the age requirement for children flying alone on Austrian Airlines?
- The service is compulsory for children aged 5 to 11. It is optional for teens aged 12 to 17.
- How do I book the unaccompanied minor service?
- The service can only be booked by telephone. You must specify the adults who will drop off and pick up the child.