Azul Brazilian Airlines Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel

You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.

24-Hour Rule

Yes — free cancellation within 24 hours of booking. You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.

Cancellation Fees

Fare ClassFee
Basic EconomyBRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare.
Main CabinBRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.
PremiumUSD 200 for international Economy Azul Super Fare.
BusinessUSD 250 for international Business Fare.

Change Fees

Fare ClassFee
Basic EconomyBRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare.
Main CabinBRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.
PremiumUSD 200 for international Economy Azul Super Fare.
BusinessUSD 250 for international Business Fare.

Refund Method

Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.

Same-Day Change

You can anticipate your flight on the same day depending on availability and fare rules.

No-Show Policy

No-show fees apply: BRL 550.00 / USD 120 for domestic flights. USD 425 for international flights to/from US/Europe.

How to Cancel

  1. Have your booking data (such as code and origin) with you.
  2. Select 'Find Booking' or 'Cards' on the Azul app or website and enter the data.
  3. In 'Flights,' select 'cancel flight' and follow the guidelines.
  4. Alternatively, request cancellation via Customer Service or at the airport.

Tips

  • Cancel or change via the site or Azul app to get reduced fees compared to the call center or airport.
  • Choose Azul Credits for your refund to avoid refund fees.
  • If the change is only for some passengers in the booking, you must contact Customer Service.
  • Azul offers flexible fare rules (Class Y for domestic, Class C for international) via the Customer Service Center with no change/cancellation fees and a 5% refund penalty.

Frequently Asked Questions

What is Azul Brazilian Airlines cancellation policy?
Azul Brazilian Airlines cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — brl 450.00 / usd 80 (site/mobile) or brl 550.00 / usd 120 (call center/airports) for domestic flights. usd 225 for international economy maisazul fare.. Basic Economy — brl 450.00 / usd 80 (site/mobile) or brl 550.00 / usd 120 (call center/airports) for domestic flights. usd 250 for international economy azul fare..
Can I cancel a Azul Brazilian Airlines flight for free?
Yes — You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date. BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.
What is Azul Brazilian Airlines's change fee?
Main Cabin: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.. Basic Economy: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare..
How do I get a refund from Azul Brazilian Airlines?
Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.
What happens if I no-show on Azul Brazilian Airlines?
No-show fees apply: BRL 550.00 / USD 120 for domestic flights. USD 425 for international flights to/from US/Europe.