Azul Brazilian Airlines Cancellation Policy (2026)
You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.
Have a question about Azul Brazilian Airlines cancellation policy?
Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare. |
| Main Cabin | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare. |
| Premium | USD 200 for international Economy Azul Super Fare. |
| Business | USD 250 for international Business Fare. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare. |
| Main Cabin | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare. |
| Premium | USD 200 for international Economy Azul Super Fare. |
| Business | USD 250 for international Business Fare. |
Refund Method
Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.
Same-Day Change
You can anticipate your flight on the same day depending on availability and fare rules.
No-Show Policy
No-show fees apply: BRL 550.00 / USD 120 for domestic flights. USD 425 for international flights to/from US/Europe.
If Azul Brazilian Airlines Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Have your booking data (such as code and origin) with you.
- Select 'Find Booking' or 'Cards' on the Azul app or website and enter the data.
- In 'Flights,' select 'cancel flight' and follow the guidelines.
- Alternatively, request cancellation via Customer Service or at the airport.
Tips
- Cancel or change via the site or Azul app to get reduced fees compared to the call center or airport.
- Choose Azul Credits for your refund to avoid refund fees.
- If the change is only for some passengers in the booking, you must contact Customer Service.
- Azul offers flexible fare rules (Class Y for domestic, Class C for international) via the Customer Service Center with no change/cancellation fees and a 5% refund penalty.
Frequently Asked Questions
- What is Azul Brazilian Airlines cancellation policy?
- Azul Brazilian Airlines offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.
- Can I cancel a Azul Brazilian Airlines flight for free?
- Yes — You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.
- What is Azul Brazilian Airlines cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.. Basic Economy: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare.. Premium: USD 200 for international Economy Azul Super Fare..
- What is Azul Brazilian Airlines's change fee?
- Main Cabin: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.. Basic Economy: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare..
- How do I get a refund from Azul Brazilian Airlines?
- Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.
- What happens if I no-show on Azul Brazilian Airlines?
- No-show fees apply: BRL 550.00 / USD 120 for domestic flights. USD 425 for international flights to/from US/Europe.