Azul Brazilian Airlines Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare. |
| Main Cabin | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare. |
| Premium | USD 200 for international Economy Azul Super Fare. |
| Business | USD 250 for international Business Fare. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare. |
| Main Cabin | BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare. |
| Premium | USD 200 for international Economy Azul Super Fare. |
| Business | USD 250 for international Business Fare. |
Refund Method
Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.
Same-Day Change
You can anticipate your flight on the same day depending on availability and fare rules.
No-Show Policy
No-show fees apply: BRL 550.00 / USD 120 for domestic flights. USD 425 for international flights to/from US/Europe.
How to Cancel
- Have your booking data (such as code and origin) with you.
- Select 'Find Booking' or 'Cards' on the Azul app or website and enter the data.
- In 'Flights,' select 'cancel flight' and follow the guidelines.
- Alternatively, request cancellation via Customer Service or at the airport.
Tips
- Cancel or change via the site or Azul app to get reduced fees compared to the call center or airport.
- Choose Azul Credits for your refund to avoid refund fees.
- If the change is only for some passengers in the booking, you must contact Customer Service.
- Azul offers flexible fare rules (Class Y for domestic, Class C for international) via the Customer Service Center with no change/cancellation fees and a 5% refund penalty.
Frequently Asked Questions
- What is Azul Brazilian Airlines cancellation policy?
- Azul Brazilian Airlines cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — brl 450.00 / usd 80 (site/mobile) or brl 550.00 / usd 120 (call center/airports) for domestic flights. usd 225 for international economy maisazul fare.. Basic Economy — brl 450.00 / usd 80 (site/mobile) or brl 550.00 / usd 120 (call center/airports) for domestic flights. usd 250 for international economy azul fare..
- Can I cancel a Azul Brazilian Airlines flight for free?
- Yes — You may change or cancel a flight without charging fees if you request a change up to 24h after the purchase and at least 7 days prior to the boarding date. BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.
- What is Azul Brazilian Airlines's change fee?
- Main Cabin: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 225 for international Economy MaisAzul Fare.. Basic Economy: BRL 450.00 / USD 80 (Site/Mobile) or BRL 550.00 / USD 120 (Call Center/Airports) for domestic flights. USD 250 for international Economy Azul Fare..
- How do I get a refund from Azul Brazilian Airlines?
- Refunds can be issued to the original form of payment (fees may apply) or as Azul Credits, which are valid for 1 year and do not incur refund fees.
- What happens if I no-show on Azul Brazilian Airlines?
- No-show fees apply: BRL 550.00 / USD 120 for domestic flights. USD 425 for international flights to/from US/Europe.