Batik Air Online Check-In Guide (2026)
Batik Air online check-in opens 12-24 hours before departure and closes 45-60 minutes before departure. Check-in must be completed exclusively through the BookCabin mobile app.
Check-In Timing
| Airline | Batik Air (ID) |
|---|---|
| Check-In Opens | 12 hours before departure for domestic flights, 24 hours before departure for international flights |
| Check-In Closes | 45 minutes before departure for domestic flights, 60 minutes before departure for international flights |
| Check-In URL | https://checkin.batikair.com/dx/IDCI/ |
| Mobile App | BookCabin app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Download and open the BookCabin app (Batik Air's official app for check-in). 2. Select the Batik Air airline option. 3. Enter your 6-digit booking code, last name, and departure date. 4. Select 'Check-In' and verify passenger data. 5. Choose your seat if the option is available. 6. Receive your e-boarding pass to save or print.
Documents Needed
6-digit booking code, passenger last name, valid ID/Passport, and visa or other required travel documents for international flights.
Seat Selection
Seat selection is available during online check-in. Super Saver fare passengers can select a seat for a fee (approx. $6-$15 USD), while other fares include free seat selection. If no seat is selected, one is randomly assigned for free.
International Check-In Rules
Online check-in is available, but international passengers must print their boarding pass and complete document verification (passport, visa, etc.) at the airport check-in counter before proceeding to immigration.
Group Check-In
Group bookings require a minimum of 10 passengers and a maximum of 90 passengers. For groups larger than 90, passengers must contact groupOD@batikair.com.my.
Troubleshooting
1. 'Website check-in not working' - Batik Air has moved all online check-in to the BookCabin app; download the app to check in. 2. 'Network error searching flight' - The app or website may experience glitches; if persistent, check in at the airport counter. 3. 'Boarding pass not issued' - For international flights, you must go to the counter for document verification to receive your boarding pass.
Frequently Asked Questions
- Can I check in via the Batik Air website?
- No, effective November 15, online check-in is only available via the BookCabin app.
- Is online check-in available for international flights?
- Yes, but international passengers must still proceed to the check-in counter for document verification.
- What if I can't print my boarding pass?
- You can show the e-boarding pass saved on your mobile device.
- Can I choose my seat during online check-in?
- Yes, if you have a Super Saver fare, you can choose a seat for a fee; otherwise, it may be randomly assigned or free depending on your fare class.