Cathay Pacific Online Check-In Guide (2026)
Cathay Pacific online check-in opens 48 hours before departure for members and 24 hours for non-members, closing 60 minutes before departure. Passengers can check in via the website or mobile app, but registered groups and unaccompanied minors must check in at the airport.
Check-In Timing
| Airline | Cathay Pacific (CX) |
|---|---|
| Check-In Opens | 48 hours before departure for Cathay members and oneworld members, 24 hours before departure for non-members |
| Check-In Closes | 60 minutes before departure (exceptions: 40-60 mins for Chinese Mainland, 50 mins for Hanoi and Ho Chi Minh City) |
| Check-In URL | https://www.cathaypacific.com/cx/en_US/manage-booking/check-in.html |
| Mobile App | Cathay Pacific app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit cathaypacific.com or open the Cathay Pacific app. 2. Enter your booking reference and name, or log in to your Cathay membership account. 3. Select the passengers you wish to check in. 4. Choose or confirm your seat assignment. 5. Add any required travel document information. 6. Generate and save your digital boarding pass or print it.
Documents Needed
Booking reference or e-ticket number, valid passport for international flights, and any required visas or entry documents for your destination.
Seat Selection
Seat selection is available during online check-in. Preferred and regular seats are complimentary once online check-in opens, while extra legroom seats remain chargeable. Advance seat reservations before check-in opens may incur a fee depending on fare type and member status.
International Check-In Rules
Passengers must hold and present valid travel documents required by their destination. Passengers departing from certain airports in India will receive a digital boarding pass but must obtain a paper boarding pass from the check-in counter for immigration clearance.
Group Check-In
Passengers travelling in a group and registered as a group in the booking are not allowed to check in online and must proceed to the airport for check-in.
Troubleshooting
1. 'Unable to check in online' - May occur if you are an unaccompanied minor, require medical assistance, or are part of a registered group booking; proceed to airport check-in. 2. 'Flights not visible for check-in' - You may be trying to check in out of sequence for your itinerary, or your flight is not within the 24/48 hour window. 3. 'Digital boarding pass not accepted' - At some airports (like in India), immigration requires a paper boarding pass, so you must visit the counter even if checked in online.