1. 1Visit etihad.com/manage/check-in or open the Etihad app.
2. 2Enter your trip reference or ticket number and last name.
3. 3Upload any required travel documents.
4. 4Select your preferred seat.
5. 5Download your boarding pass to your mobile device or print it.
6. 6Drop your bags at the airport check-in desk.

Trip reference or ticket number, last name, passport, and any required visas or travel documents for your destination.

Seat selection is available during online check-in. You can select your preferred seat when checking in online or via the app.

For US flights, arrive at Zayed International Airport at least four hours before your flight and proceed to the US Customs and Border Protection (CBP) Preclearance facility two hours before your flight (90 minutes for Business/First). Visas and travel documents may need to be checked at the airport, which can prevent digital boarding pass issuance.

Yes, Etihad offers group check-in to make the start of your journey simpler. You can reserve seats so that you sit together as a group. Speak to one of the team in your local Global Sales office for more information.

1. 1'Boarding pass not available' - May occur if digital passes aren't accepted at your departure airport, you're travelling with a pet, or visa/documents need manual checking at the airport.
2. 2'Asked for visa when not needed' - A known technical issue; proceed to the airport check-in desk for assistance.
3. 3'Unable to check in online' - Head to the airport check-in desks where staff will assist you.