Fiji Airways Online Check-In Guide (2026)
Fiji Airways online check-in opens 48 hours and closes 4 hours before departure. You can check in via their website or mobile app, but all passengers (even those with only carry-on) must visit the Bag Drop counter to have bags weighed and tagged.
Check-In Timing
| Airline | Fiji Airways (FJ) |
|---|---|
| Check-In Opens | 48 hours before departure |
| Check-In Closes | 1 hour before international flights, 45 minutes before domestic flights |
| Check-In URL | https://digital.fijiairways.com/fj/ssci/identification |
| Mobile App | Fiji Airways app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit fijiairways.com and click 'check-in' or use the Fiji Airways app. 2. Enter your booking reference and last name. 3. Select passengers to check in and verify passport/personal details. 4. Choose your preferred seat (subject to availability). 5. Print your boarding pass or save it to your mobile device. 6. Proceed to the Bag Drop counter at the airport to weigh and tag all bags (including carry-on).
Documents Needed
Electronic or printed ticket, passport valid for at least six months, valid visa if required by destination country, and any other specific entry requirements.
Seat Selection
Seat selection is available during online check-in, but exit row and extra legroom seats can only be requested at the airport for a fee on a first-come-first-serve basis. Bassinet seats cannot be selected online.
International Check-In Rules
Passports must be valid for at least six months. Correct regulatory information including passport and personal details must be submitted during online check-in. Certain regulatory requirements may inhibit online check-in, requiring airport check-in.
Group Check-In
Groups of 9 or more people can use online check-in, but each passenger must be checked in individually.
Troubleshooting
1. 'Unable to check in online' - May be due to regulatory requirements or codeshare flights; proceed to airport check-in. 2. 'Preferred seat unavailable' - Request another seat at the Bag Drop counter at the airport. 3. 'Boarding pass not issued' - Special requests or document verification may require you to collect your boarding pass at the airport.
Frequently Asked Questions
- Can I check in online if I only have carry-on baggage?
- Yes, but you must still proceed to the Express Bag Drop counter to have your carry-on weighed and tagged.
- Can I select an exit row seat during online check-in?
- No, exit row and extra legroom seats can only be requested at the airport for a fee.
- Can unaccompanied minors check in online?
- No, children under 15 travelling alone must check in at the airport.