Garuda Indonesia Online Check-In Guide (2026)
Garuda Indonesia online check-in opens 48 hours before departure and closes 2 hours before domestic flights and 4 hours before international flights. You can check in via their website, the FlyGaruda app, or airport kiosks.
Check-In Timing
| Airline | Garuda Indonesia (GA) |
|---|---|
| Check-In Opens | 48 hours before departure |
| Check-In Closes | 2 hours before departure for domestic flights, 4 hours before departure for international flights |
| Check-In URL | https://digital.garuda-indonesia.com/ssci/identification |
| Mobile App | FlyGaruda (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit garuda-indonesia.com or open the FlyGaruda app. 2. Select the Check-In option. 3. Enter your booking reference (PNR) or e-ticket number and last name. 4. Select the passengers you wish to check in. 5. Choose or confirm your seat assignment. 6. Download or print your boarding pass.
Documents Needed
Booking reference (PNR) or e-ticket number, valid passport for international flights, and any required visas or health documents for your destination.
Seat Selection
Seat selection is available during online check-in. Passengers can choose their preferred seats, though fees may apply for certain seat types like extra legroom or preferred seating depending on the fare class.
International Check-In Rules
For international flights, passengers must ensure their passport is valid for at least 6 months and have any necessary visas. Online check-in closes 4 hours before departure. Some destinations may require additional health or travel declarations.
Group Check-In
Group check-in is available for passengers under the same booking reference. Up to 9 passengers can be checked in together online.
Troubleshooting
1. 'Unable to check in online' - Ensure you are within the 48-hour window and not too close to departure (2 hours for domestic, 4 hours for international). 2. 'Booking not found' - Double-check your PNR or e-ticket number and ensure your last name matches the booking exactly. 3. 'Requires airport check-in' - Some international routes or special assistance requests require document verification at the airport counter.