GOL Airlines Online Check-In (2026)
GOL Airlines online check-in opens 48 hours before departure for most flights (24 hours for US flights) and closes 1 hour before departure. Passengers can check in via the GOL website, mobile app (iOS/Android), or airport kiosks using their locator code, ticket number, or CPF.
Page updated: August 2026
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| Airline | GOL Airlines (G3) |
|---|---|
| Check-In Opens | 48 hours before departure for domestic and international flights, 24 hours before departure for flights to the United States |
| Check-In Closes | 1 hour before departure for most flights (2 hours before departure at the service counter for flights departing from Caracas) |
| Check-In URL | https://www.voegol.com.br/en-us/information/how-to-check-in |
| Mobile App | GOL | Passagens Aéreas (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
- Access the GOL website or open the GOL app (selfie check-in and WhatsApp check-in are also available)
- Enter your locator (reservation code), Smiles number, ticket number (e-ticket), or CPF, along with the origin of your flight
- Choose the flight you want to check in to
- Select the passenger and confirm the data
- Choose your seat
- Present the digital boarding pass on your cellphone at the boarding gate
Documents Needed
Locator (reservation code), CPF, Smiles number or ticket number (e-ticket), and a personal photo ID (passport for international flights).
Seat Selection
Yes, seat selection is available during the online check-in process.
International Check-In Rules
For flights to the United States operated by GOL, check-in is available from 24 hours before the flight and closes 1 hour before the flight. For flights departing from Caracas (Venezuela), check-in must be done exclusively at the service counter up to 2 hours before the flight time.
Group Check-In
Families with children can check in together. Babies under 2 years old can be checked in through GOL digital channels. Children and teenagers can also have their check-in anticipated through the website or app. Group bookings can be checked in online, but if there are issues, it's recommended to check in at the airport.
Troubleshooting
1. 'Website broken/English website not working' - A common issue is the English website having errors. Workaround: Go to the Portuguese check-in page (b2c.voegol.com.br/check-in/) and follow the prompts. 2. 'CPF required' - Foreigners might be asked for a CPF (Brazilian ID). Use your passport or ticket number/locator instead if possible. 3. 'Reservation not found/Not in check-in period' - Ensure you are within the 48-hour (domestic/international) or 24-hour (US flights) window. If the first leg is not operated by GOL, you cannot check in via GOL's digital channels.
Frequently Asked Questions
- The app says I'm not being recognized during selfie check-in. What should I do?
- Check that your registration was completed correctly and ensure that there is not too much or too little lighting when capturing the image.
- How do I check in at the airport?
- GOL customers can check in at self-service kiosks or at the airport counter using their reservation code (locator) and a valid ID.
- How do I check in online or on my phone?
- Download the GOL app from the Apple Store or Play Store and follow the steps indicated. Check-in is available from 48 hours to 1 hour before the flight for domestic and international flights.