1. 1Access the GOL website or open the GOL app (selfie check-in and WhatsApp check-in are also available).
2. 2Enter your locator (reservation code), Smiles number, ticket number (e-ticket), or CPF, along with the origin of your flight.
3. 3Choose the flight you want to check in to.
4. 4Select the passenger and confirm the data.
5. 5Choose your seat.
6. 6Present the digital boarding pass on your cellphone at the boarding gate.

Locator (reservation code), CPF, Smiles number or ticket number (e-ticket), and a personal photo ID (passport for international flights).

Yes, seat selection is available during the online check-in process.

For flights to the United States operated by GOL, check-in is available from 24 hours before the flight and closes 1 hour before the flight. For flights departing from Caracas (Venezuela), check-in must be done exclusively at the service counter up to 2 hours before the flight time.

Families with children can check in together. Babies under 2 years old can be checked in through GOL digital channels. Children and teenagers can also have their check-in anticipated through the website or app. Group bookings can be checked in online, but if there are issues, it's recommended to check in at the airport.

1. 1'Website broken/English website not working' - A common issue is the English website having errors. Workaround: Go to the Portuguese check-in page (b2c.voegol.com.br/check-in/) and follow the prompts.
2. 2'CPF required' - Foreigners might be asked for a CPF (Brazilian ID). Use your passport or ticket number/locator instead if possible.
3. 3'Reservation not found/Not in check-in period' - Ensure you are within the 48-hour (domestic/international) or 24-hour (US flights) window. If the first leg is not operated by GOL, you cannot check in via GOL's digital channels.