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Hainan Airlines Cancellation & Change Policy (2026)

Last updated: May 12, 2026

Quick Answer

Hainan Airlines offers free cancellation within 24 hours of booking. After that, Main Cabin and above: fee applies, varies by route and time of cancellation. Basic Economy: non-refundable.

24-Hour Free Cancellation

Hainan Airlines allows passengers to cancel reservations without penalty for 24 hours, provided the reservation is made at least one week prior to flight departure and includes transportation from/to the U.S.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyNot permitted or high fee depending on route
main CabinFee applies, varies by route and time of change
premiumLower fee or free depending on fare rules
businessGenerally free or low fee, fare difference applies

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNon-refundable
main CabinFee applies, varies by route and time of cancellation
premiumLower fee or free depending on fare rules
businessGenerally free or low fee

How Refunds Work

Original form of payment

Same-Day Flight Change

Subject to availability and fare rules, fees may apply

No-Show Policy

No-show fees apply, and subsequent segments may be cancelled

How to Cancel Your Hainan Airlines Flight

  1. 1Log in to your Hainan Airlines account on the official website or app
  2. 2Go to 'Manage My Bookings'
  3. 3Select the flight you wish to cancel
  4. 4Follow the prompts to complete the cancellation and request a refund

Expert Tips

💡 Cancel at least 24 hours before departure to minimize fees

💡 Check the specific fare rules for your ticket before cancelling

💡 If your flight is cancelled by the airline, you are entitled to a full refund

💡 Keep your booking reference and ticket number handy when contacting customer service

Frequently Asked Questions

Can I cancel a Hainan Airlines flight for free?▼
Yes — Hainan Airlines allows passengers to cancel reservations without penalty for 24 hours, provided the reservation is made at least one week prior to flight departure and includes transportation from/to the U.S. Fee applies, varies by route and time of cancellation
What is Hainan Airlines's change fee?▼
Main Cabin: Fee applies, varies by route and time of change. Basic Economy: Not permitted or high fee depending on route.
How do I get a refund from Hainan Airlines?▼
Original form of payment
What happens if I no-show on Hainan Airlines?▼
No-show fees apply, and subsequent segments may be cancelled

More Hainan Airlines Guides

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Fees, sizes & limits
Online Check-In
Step-by-step guide
Seat Selection
Fees & best seats
Carry-On Rules
Size limits & weight
Pet Policy
Fees & requirements
All Baggage Fees
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