What is Hawaiian Airlines cancellation policy?

Hawaiian Airlines offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refundable tickets to original payment method; non-refundable to travel credit valid for 1 year from original issue date.

What is Hawaiian Airlines cancellation policy after 24 hours?

Once the 24-hour window expires, fees apply by fare class. Main Cabin: No cancellation fee. Value converted to travel credit.. Basic Economy: Non-refundable. No travel credit issued upon cancellation.. Premium: No cancellation fee. Value converted to travel credit..

What is Hawaiian Airlines's change fee?

Main Cabin: No change fees. Fare difference applies.. Basic Economy: Not permitted (Main Cabin Basic tickets cannot be changed)..

Hawaiian Airlines Cancellation Policy (2026)

Full refund to original form of payment if cancelled within 24 hours of booking, provided the booking was made at least 7 days prior to departure.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. Full refund to original form of payment if cancelled within 24 hours of booking, provided the booking was made at least 7 days prior to departure.

Cancellation Fees

Fare Class	Fee
Basic Economy	Non-refundable. No travel credit issued upon cancellation.
Main Cabin	No cancellation fee. Value converted to travel credit.
Premium	No cancellation fee. Value converted to travel credit.
Business	No cancellation fee. Value converted to travel credit.

Change Fees

Fare Class	Fee
Basic Economy	Not permitted (Main Cabin Basic tickets cannot be changed).
Main Cabin	No change fees. Fare difference applies.
Premium	No change fees for Extra Comfort. Fare difference applies.
Business	No change fees for First Class. Fare difference applies.

Refund Method

Refundable tickets to original payment method; non-refundable to travel credit valid for 1 year from original issue date.

Same-Day Change

Available for a fee (typically $50) for neighboring island flights, subject to availability.

No-Show Policy

Failure to cancel before departure results in forfeiture of the entire ticket value.

If Hawaiian Airlines Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Log in to your Hawaiian Airlines account or go to 'My Trips'.
Enter your confirmation code and last name.
Select the flight you wish to cancel.
Review the refund or travel credit details and confirm cancellation.

Tips

Main Cabin Basic is highly restrictive; avoid it if your plans might change.
Travel credits are typically valid for one year from the date the ticket was originally issued.
Always cancel before your flight's departure time to retain ticket value.
If Hawaiian Airlines changes your flight schedule significantly, you may be eligible for a full refund.

Frequently Asked Questions

What is Hawaiian Airlines cancellation policy?: Hawaiian Airlines offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refundable tickets to original payment method; non-refundable to travel credit valid for 1 year from original issue date.
Can I cancel a Hawaiian Airlines flight for free?: Yes — Full refund to original form of payment if cancelled within 24 hours of booking, provided the booking was made at least 7 days prior to departure.
What is Hawaiian Airlines cancellation policy after 24 hours?: Once the 24-hour window expires, fees apply by fare class. Main Cabin: No cancellation fee. Value converted to travel credit.. Basic Economy: Non-refundable. No travel credit issued upon cancellation.. Premium: No cancellation fee. Value converted to travel credit..
What is Hawaiian Airlines's change fee?: Main Cabin: No change fees. Fare difference applies.. Basic Economy: Not permitted (Main Cabin Basic tickets cannot be changed)..
How do I get a refund from Hawaiian Airlines?: Refundable tickets to original payment method; non-refundable to travel credit valid for 1 year from original issue date.
What happens if I no-show on Hawaiian Airlines?: Failure to cancel before departure results in forfeiture of the entire ticket value.