ITA Airways Online Check-In Guide (2026)
ITA Airways online check-in opens 48 hours before departure (24 hours for US/Canada flights) and closes 40 minutes before domestic flights and 60 minutes before long-haul international flights. Passengers can check in via the website or app, but those flying to certain international destinations must collect their boarding pass at the airport.
Check-In Timing
| Airline | ITA Airways (AZ) |
|---|---|
| Check-In Opens | 48 hours before departure (24 hours for USA/Canada flights, 30 hours for connecting flights with partner airlines) |
| Check-In Closes | 40 minutes before domestic flights, 60 minutes before long-haul international and non-Schengen flights |
| Check-In URL | https://www.ita-airways.com/en_us/manage-my-bookings/manage/check-in.html |
| Mobile App | ITA Airways app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit ita-airways.com or open the ITA Airways app. 2. Enter your booking details, selecting your flight and passengers. 3. Choose additional services like seat selection or extra baggage. 4. Select how to receive your boarding pass. 5. Download your mobile boarding pass or print it. 6. Drop off any checked bags at dedicated Drop-off desks or Business Class desks at the airport.
Documents Needed
Booking reference (PNR), passport or ID card. For flights to USA, ESTA, Green Card, or Visa is required. Passport details are mandatory for flights to/from Brazil, Argentina, Japan, USA, London, and Cairo.
Seat Selection
Seat selection is available during online check-in for a small fee, depending on the fare class of your ticket.
International Check-In Rules
Passengers traveling to the US must arrive at check-in desks 3.5 hours before departure for document checks. Passport details are mandatory for flights to/from Brazil, Argentina, Japan, USA, London, and Cairo. Boarding passes for certain international destinations (e.g., New York, Los Angeles, Cairo, Delhi) cannot be printed online and must be collected at the airport.
Group Check-In
Online check-in is not available for group bookings of more than 9 people; they must check in at the airport.
Troubleshooting
1. 'Cannot print boarding pass' - For certain destinations (e.g., USA, Cairo, Delhi), boarding passes must be collected at the airport. 2. 'Online check-in unavailable' - May be due to traveling with an infant, special baggage, or needing special assistance; proceed to airport check-in. 3. 'Connecting flight check-in issues' - If connecting with partner airlines (KLM, Air France, Etihad, Delta), check-in opens 30 hours before the partner flight's departure.
Frequently Asked Questions
- Can I check in online if I have baggage to drop off?
- Yes, you can check in online and then drop your bags at the dedicated Drop-off desks or Business Class desks at the airport.
- Are there any exceptions to online check-in availability?
- Yes, unaccompanied minors, passengers needing special assistance, group bookings (over 9 people), and passengers with special baggage (sports equipment, pets) must check in at the airport.
- Can I print my boarding pass at home for all flights?
- No, for certain destinations like Algiers, Boston, Cairo, Delhi, Los Angeles, Miami, New York, and others, you must collect your boarding pass at the airport check-in desk.