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Kenya Airways Online Check-In (2026)

Last updated: April 2026 · Source: Kenya Airways official website

Quick Answer

Kenya Airways online check-in opens 30 hours before departure (24 hours for US flights) and closes 1 hour before international flights. You can check in via their website or the KQ Mobile app and get a digital boarding pass.

Check-In Window

Opens
30 hours before departure (24 hours for flights involving the United States)
Closes
1 hour before departure for international flights, 30 minutes before departure for domestic flights

How to Check In Online — Step by Step

  1. 1Visit kenya-airways.com or open the KQ Mobile app.
  2. 2Navigate to the Check-in section under Book & Manage.
  3. 3Enter your 6-character booking reference (PNR) or e-ticket number and your last name.
  4. 4Select your preferred seat (Economy Comfort, Extra Legroom, etc.).
  5. 5Confirm your details and download or print your boarding pass.
  6. 6Drop off any checked baggage at the designated drop-off point at the airport.
Go to Kenya Airways Check-In →

Check-In Methods

Online (Website)https://www.kenya-airways.com/en/book-manage/post-booking/check-in/
Mobile App✓ Kenya Airways app (iOS, Android)
Mobile Boarding Pass✓ Accepted
Airport Kiosk✓ Available at most airports

Documents Required

Booking reference (6-character PNR) or e-ticket number, valid passport, and any required visas or health documents (e.g., eTA for Kenya).

Seat Selection at Check-In

Passengers can select standard seats or pre-select chargeable seats such as Economy Comfort (34-inch pitch), Super Economy, Extra Leg-Room, or Preferred Seats.

International Flight Check-In

Passport details are required. Passengers must ensure they have the necessary visas and health documents (such as the eTA for travel to Kenya). Online check-in opens 30 hours before departure (24 hours for US flights) and closes 1 hour before departure.

Group & Family Check-In

Group check-in is available for bookings with 10 or more passengers. Passengers travelling together can check in online using their booking reference.

Troubleshooting Common Issues

  1. 1'Booking not found' - Ensure you are using the correct 6-character PNR and that the last name matches the booking exactly.
  2. 2'Phone number not accepted' - Verify the country code format is correct.
  3. 3'Seat selection unavailable' - This may happen on codeshare flights (e.g., Delta); you may need to check in with the operating carrier.

Pro Tips

1. Online check-in opens 30 hours before departure, which is earlier than the standard 24 hours for many airlines. 2. Kenya Airways offers a 'Time to Think' feature allowing you to reserve a fare before paying. 3. Economy Comfort seats on the B787 Dreamliner offer a generous 34-inch pitch.

Frequently Asked Questions

When does online check-in open for Kenya Airways?
Online check-in opens 30 hours before departure for most flights, and 24 hours before for flights involving the US.
Can I select my seat during online check-in?
Yes, you can select standard seats or purchase preferred seats like Economy Comfort or Extra Legroom.
Do I need to print my boarding pass?
You can print it or use a digital mobile boarding pass on your device.

More Kenya Airways Information

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