Kenya Airways Online Check-In Guide (2026)
Kenya Airways online check-in opens 30 hours before departure (24 hours for US flights) and closes 1 hour before international flights. You can check in via their website or the KQ Mobile app and get a digital boarding pass.
Check-In Timing
| Airline | Kenya Airways (KQ) |
|---|---|
| Check-In Opens | 30 hours before departure (24 hours for flights involving the United States) |
| Check-In Closes | 1 hour before departure for international flights, 30 minutes before departure for domestic flights |
| Check-In URL | https://www.kenya-airways.com/en/book-manage/post-booking/check-in/ |
| Mobile App | Kenya Airways app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit kenya-airways.com or open the KQ Mobile app. 2. Navigate to the Check-in section under Book & Manage. 3. Enter your 6-character booking reference (PNR) or e-ticket number and your last name. 4. Select your preferred seat (Economy Comfort, Extra Legroom, etc.). 5. Confirm your details and download or print your boarding pass. 6. Drop off any checked baggage at the designated drop-off point at the airport.
Documents Needed
Booking reference (6-character PNR) or e-ticket number, valid passport, and any required visas or health documents (e.g., eTA for Kenya).
Seat Selection
Passengers can select standard seats or pre-select chargeable seats such as Economy Comfort (34-inch pitch), Super Economy, Extra Leg-Room, or Preferred Seats.
International Check-In Rules
Passport details are required. Passengers must ensure they have the necessary visas and health documents (such as the eTA for travel to Kenya). Online check-in opens 30 hours before departure (24 hours for US flights) and closes 1 hour before departure.
Group Check-In
Group check-in is available for bookings with 10 or more passengers. Passengers travelling together can check in online using their booking reference.
Troubleshooting
1. 'Booking not found' - Ensure you are using the correct 6-character PNR and that the last name matches the booking exactly. 2. 'Phone number not accepted' - Verify the country code format is correct. 3. 'Seat selection unavailable' - This may happen on codeshare flights (e.g., Delta); you may need to check in with the operating carrier.