Lion Air Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.
24-Hour Rule
Limited 24-hour cancellation. Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Cancellations more than 72 hours before departure are charged 25% of the base fare. Cancellations between 72 and 4 hours are charged 50%. Cancellations within 4 hours are charged 90%. |
| Main Cabin | Not applicable for standard Lion Air flights. |
| Premium | Contact airline for details |
| Business | Contact airline for details |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Changes made more than 72 hours before departure incur a fee of 25% of the base fare. Changes between 72 and 4 hours incur a 50% fee. |
| Main Cabin | Lion Air primarily operates an all-economy cabin, but flexible fares may have reduced change fees. |
| Premium | Contact airline for details |
| Business | Contact airline for details |
Refund Method
Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.
Same-Day Change
Same-day changes are subject to high fees and fare differences, and must be done at the airport counter.
No-Show Policy
Passengers who fail to show up for their flight will forfeit most of their ticket value, typically facing a 90% to 100% penalty of the base fare.
How to Cancel
- Visit the Lion Air website and navigate to 'Manage Booking'.
- Enter your PNR (Booking Reference) and First/Last Name.
- Select the flight you wish to cancel and review the cancellation fees.
- Confirm the cancellation and submit the refund request form if applicable.
Tips
- Cancel at least 72 hours before departure to minimize penalty fees.
- If your flight is rescheduled by the airline by more than 1 hour, you may be eligible for a full refund.
- Keep your booking reference handy when contacting customer service.
- Refunds to foreign bank accounts may take longer to process.
Frequently Asked Questions
- What is Lion Air cancellation policy?
- Lion Air cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — not applicable for standard lion air flights.. Basic Economy — cancellations more than 72 hours before departure are charged 25% of the base fare. cancellations between 72 and 4 hours are charged 50%. cancellations within 4 hours are charged 90%..
- Can I cancel a Lion Air flight for free?
- It depends on your fare type. Not applicable for standard Lion Air flights.
- What is Lion Air's change fee?
- Main Cabin: Lion Air primarily operates an all-economy cabin, but flexible fares may have reduced change fees.. Basic Economy: Changes made more than 72 hours before departure incur a fee of 25% of the base fare. Changes between 72 and 4 hours incur a 50% fee..
- How do I get a refund from Lion Air?
- Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.
- What happens if I no-show on Lion Air?
- Passengers who fail to show up for their flight will forfeit most of their ticket value, typically facing a 90% to 100% penalty of the base fare.