Lion Air Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel

Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.

24-Hour Rule

Limited 24-hour cancellation. Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.

Cancellation Fees

Fare ClassFee
Basic EconomyCancellations more than 72 hours before departure are charged 25% of the base fare. Cancellations between 72 and 4 hours are charged 50%. Cancellations within 4 hours are charged 90%.
Main CabinNot applicable for standard Lion Air flights.
PremiumContact airline for details
BusinessContact airline for details

Change Fees

Fare ClassFee
Basic EconomyChanges made more than 72 hours before departure incur a fee of 25% of the base fare. Changes between 72 and 4 hours incur a 50% fee.
Main CabinLion Air primarily operates an all-economy cabin, but flexible fares may have reduced change fees.
PremiumContact airline for details
BusinessContact airline for details

Refund Method

Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.

Same-Day Change

Same-day changes are subject to high fees and fare differences, and must be done at the airport counter.

No-Show Policy

Passengers who fail to show up for their flight will forfeit most of their ticket value, typically facing a 90% to 100% penalty of the base fare.

How to Cancel

  1. Visit the Lion Air website and navigate to 'Manage Booking'.
  2. Enter your PNR (Booking Reference) and First/Last Name.
  3. Select the flight you wish to cancel and review the cancellation fees.
  4. Confirm the cancellation and submit the refund request form if applicable.

Tips

  • Cancel at least 72 hours before departure to minimize penalty fees.
  • If your flight is rescheduled by the airline by more than 1 hour, you may be eligible for a full refund.
  • Keep your booking reference handy when contacting customer service.
  • Refunds to foreign bank accounts may take longer to process.

Frequently Asked Questions

What is Lion Air cancellation policy?
Lion Air cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — not applicable for standard lion air flights.. Basic Economy — cancellations more than 72 hours before departure are charged 25% of the base fare. cancellations between 72 and 4 hours are charged 50%. cancellations within 4 hours are charged 90%..
Can I cancel a Lion Air flight for free?
It depends on your fare type. Not applicable for standard Lion Air flights.
What is Lion Air's change fee?
Main Cabin: Lion Air primarily operates an all-economy cabin, but flexible fares may have reduced change fees.. Basic Economy: Changes made more than 72 hours before departure incur a fee of 25% of the base fare. Changes between 72 and 4 hours incur a 50% fee..
How do I get a refund from Lion Air?
Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.
What happens if I no-show on Lion Air?
Passengers who fail to show up for their flight will forfeit most of their ticket value, typically facing a 90% to 100% penalty of the base fare.