Lion Air Cancellation & Change Policy (2026)

Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.

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Page updated: August 2026

24-Hour Rule

Limited 24-hour cancellation. Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.

Cancellation Fees

Fare ClassFee
Basic EconomyCancellations more than 72 hours before departure are charged 25% of the base fare. Cancellations between 72 and 4 hours are charged 50%. Cancellations within 4 hours are charged 90%.
Main CabinNot applicable for standard Lion Air flights.
PremiumContact airline for details
BusinessContact airline for details

Change Fees

Fare ClassFee
Basic EconomyChanges made more than 72 hours before departure incur a fee of 25% of the base fare. Changes between 72 and 4 hours incur a 50% fee.
Main CabinLion Air primarily operates an all-economy cabin, but flexible fares may have reduced change fees.
PremiumContact airline for details
BusinessContact airline for details

Refund Method

Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.

Same-Day Change

Same-day changes are subject to high fees and fare differences, and must be done at the airport counter.

No-Show Policy

Passengers who fail to show up for their flight will forfeit most of their ticket value, typically facing a 90% to 100% penalty of the base fare.

If Lion Air Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

  1. Visit the Lion Air website and navigate to 'Manage Booking'.
  2. Enter your PNR (Booking Reference) and First/Last Name.
  3. Select the flight you wish to cancel and review the cancellation fees.
  4. Confirm the cancellation and submit the refund request form if applicable.

Tips

  • Cancel at least 72 hours before departure to minimize penalty fees.
  • If your flight is rescheduled by the airline by more than 1 hour, you may be eligible for a full refund.
  • Keep your booking reference handy when contacting customer service.
  • Refunds to foreign bank accounts may take longer to process.

Frequently Asked Questions

What is Lion Air cancellation policy?
Lion Air does not offer a 24-hour free cancellation window. All cancellations are subject to fare-class-based fees from the moment of booking. Refund method: Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.
Can I cancel a Lion Air flight for free?
No — Lion Air does not provide a free cancellation period. Lion Air does not offer a 24-hour risk-free cancellation policy as it primarily operates outside US jurisdiction.
What is Lion Air cancellation fee?
Fees vary by fare class. Basic Economy: Cancellations more than 72 hours before departure are charged 25% of the base fare. Cancellations between 72 and 4 hours are charged 50%. Cancellations within 4 hours are charged 90%.. Main Cabin: Not applicable for standard Lion Air flights.. Premium: Contact airline for details.
What is Lion Air's change fee?
Main Cabin: Lion Air primarily operates an all-economy cabin, but flexible fares may have reduced change fees.. Basic Economy: Changes made more than 72 hours before departure incur a fee of 25% of the base fare. Changes between 72 and 4 hours incur a 50% fee..
How do I get a refund from Lion Air?
Refunds are typically processed to the original form of payment or issued as a travel voucher, depending on the fare rules.
What happens if I no-show on Lion Air?
Passengers who fail to show up for their flight will forfeit most of their ticket value, typically facing a 90% to 100% penalty of the base fare.