LOT Polish Airlines Online Check-In Guide (2026)
LOT Polish Airlines online check-in opens 36 hours before departure and closes 120 minutes before takeoff. You can check in via lot.com or the LOT mobile app using your booking reference and last name.
Check-In Timing
| Airline | LOT Polish Airlines (LO) |
|---|---|
| Check-In Opens | 36 hours before scheduled departure |
| Check-In Closes | 120 minutes (2 hours) before departure |
| Check-In URL | https://www.lot.com/us/en/journey/information-checkin/web-check-in |
| Mobile App | LOT Polish Airlines app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit lot.com or open the LOT mobile app. 2. Enter your booking reference (PNR) or ticket number and your last name. 3. Select your seat or accept the assigned one. 4. Add any extra baggage or services if needed. 5. Choose how to receive your boarding pass (print, email, SMS, or save to phone). 6. Download or print your boarding pass.
Documents Needed
Booking reference (PNR) or ticket number, last name, valid passport or ID card, and visa if required for your destination.
Seat Selection
Seat selection is available during online check-in. You can choose your favorite seat or bid for extra legroom. Fees may apply depending on the fare class and seat type. Seats in emergency exit rows have specific restrictions.
International Check-In Rules
For flights outside the Schengen Area or intercontinental routes, passport and visa verification may be required at the airport counter. Passengers departing from specific airports (e.g., Baku, Athens, Cairo, Tel Aviv) must verify documents at the counter to receive their boarding pass.
Group Check-In
Group bookings are available for a minimum of 10 passengers in Economy or 6 in Premium/Business class. Names can be provided up to 7 days before departure, and free seat allocation is included.
Troubleshooting
1. 'Check-in not available' - May be too early (before 36 hours) or too late (within 120 mins), or restricted by the departure airport requiring airport check-in. 2. 'Cannot generate boarding pass' - Additional document verification is required; proceed to the airport check-in counter. 3. 'Reservation not found' - Ensure you are using the correct booking reference (PNR) and your last name without Polish characters.
Frequently Asked Questions
- Can I use automated check-in with LOT?
- Yes, you can register for automated check-in at least 24 hours before departure, and the system will check you in 36 hours before your flight and send your boarding pass.
- Do I need to print my boarding pass if I fly from India?
- Yes, when flying out of India, you must present a printed boarding pass to security and immigration officers.
- Can I get a refund for a purchased seat?
- No, seat selection fees are non-refundable, but the document can be held for future use within 12-24 months.
- What if I am traveling from airports like Baku or Athens?
- You can select your seat online, but you must proceed to the airport check-in counter to verify documents and receive your boarding pass with a QR code.