1. 1Visit malaysiaairlines.com or open the Malaysia Airlines mobile app and select Web Check-In.
2. 2Enter your booking reference (PNR) or e-ticket number and your surname.
3. 3Select the passenger(s) and flight(s) you wish to check in.
4. 4Choose your seat (standard seats are free; extra-legroom may incur a fee).
5. 5Finalise check-in to download, print, or save your boarding pass to your device.
6. 6If you have checked baggage, proceed to the baggage drop counter no later than 60 minutes before departure.

Booking reference (PNR) or e-ticket number, surname, valid passport or photo ID (especially for international/ASEAN flights). At the airport: mobile or printed boarding pass, valid ID or passport, and any additional docs required for infants, special assistance, or pets.

Standard seats are free during check-in; extra-legroom seats may incur a fee. Starting Oct 2025, complimentary seat selection is available on Economy Value fares between Japan and Malaysia.

Valid passport required. For international flights, aim to be at the airport 2 hours before departure. Passport and visa details must be in order at the check-in desk, even if entered via APIS online. Counter check-in may be required for certain ASEAN flights.

Baggage will be checked-in individually as per the allowance per pax for International flight (30kg) and Domestic flight (20kg). Group bookings can be managed via the MHgroupbooking portal.

1. 1'Unable to check in online' - May require counter check-in for infants alone, passengers with pets, special needs, or certain ASEAN flights.
2. 2'Session conflicts' - Clear browser cache or use incognito mode.
3. 3'In-app check-in issues' - If the app fails, try the website or use airport self-service kiosks.
4. 4'Boarding pass not issued' - Common for international flights where document verification is required at the counter.