Malaysia Airlines Online Check-In Guide (2026)
Malaysia Airlines online check-in opens 48 hours before departure and closes 90 minutes prior to departure. You can check in via their website, mobile app, or self-service kiosks at select airports.
Check-In Timing
| Airline | Malaysia Airlines (MH) |
|---|---|
| Check-In Opens | 48 hours before departure |
| Check-In Closes | 90 minutes before departure for most flights, airport counters close 60 minutes before departure |
| Check-In URL | https://www.malaysiaairlines.com/us/en/travel-info/check-in.html |
| Mobile App | Malaysia Airlines app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit malaysiaairlines.com or open the Malaysia Airlines mobile app and select Web Check-In. 2. Enter your booking reference (PNR) or e-ticket number and your surname. 3. Select the passenger(s) and flight(s) you wish to check in. 4. Choose your seat (standard seats are free; extra-legroom may incur a fee). 5. Finalise check-in to download, print, or save your boarding pass to your device. 6. If you have checked baggage, proceed to the baggage drop counter no later than 60 minutes before departure.
Documents Needed
Booking reference (PNR) or e-ticket number, surname, valid passport or photo ID (especially for international/ASEAN flights). At the airport: mobile or printed boarding pass, valid ID or passport, and any additional docs required for infants, special assistance, or pets.
Seat Selection
Standard seats are free during check-in; extra-legroom seats may incur a fee. Starting Oct 2025, complimentary seat selection is available on Economy Value fares between Japan and Malaysia.
International Check-In Rules
Valid passport required. For international flights, aim to be at the airport 2 hours before departure. Passport and visa details must be in order at the check-in desk, even if entered via APIS online. Counter check-in may be required for certain ASEAN flights.
Group Check-In
Baggage will be checked-in individually as per the allowance per pax for International flight (30kg) and Domestic flight (20kg). Group bookings can be managed via the MHgroupbooking portal.
Troubleshooting
1. 'Unable to check in online' - May require counter check-in for infants alone, passengers with pets, special needs, or certain ASEAN flights. 2. 'Session conflicts' - Clear browser cache or use incognito mode. 3. 'In-app check-in issues' - If the app fails, try the website or use airport self-service kiosks. 4. 'Boarding pass not issued' - Common for international flights where document verification is required at the counter.
Frequently Asked Questions
- When does online check-in open for Malaysia Airlines?
- Online check-in opens 48 hours before departure and closes 90 minutes prior to departure.
- Can I use a mobile boarding pass?
- Yes, digital or mobile boarding passes are available for all flights departing from Kuala Lumpur (KUL) to any destination.
- Is seat selection free during online check-in?
- Standard seats are free, but extra-legroom seats may incur a fee.
- Are self-service kiosks available?
- Yes, self-service kiosks are available at KLIA, Kota Kinabalu, Kuching, and other airports for check-in and boarding pass reprints.