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Philippine Airlines Online Check-In (2026)

Last updated: May 2026 · Source: Philippine Airlines official website

Quick Answer

Philippine Airlines online check-in opens 24 hours before departure and closes 1 hour and 15 minutes before international flights (1 hour for domestic). Passengers can check in via the website or mobile app, and must drop bags or verify documents at the airport counter before boarding.

Check-In Window

Opens
24 hours before departure
Closes
1 hour and 15 minutes before international flights, 1 hour before domestic flights

How to Check In Online — Step by Step

  1. 1Visit philippineairlines.com or open the PAL mobile app.
  2. 2Enter your booking reference or e-ticket number and last name.
  3. 3Select the passengers you wish to check in.
  4. 4Choose or change your seat assignment, including myPAL Seat Select options.
  5. 5Confirm your details and generate your boarding pass.
  6. 6Print your boarding pass or save it to your mobile device.
Go to Philippine Airlines Check-In →

Check-In Methods

Online (Website)https://www.philippineairlines.com/content/palportal/us/en/home/check-in-online.html
Mobile App✓ Philippine Airlines app (iOS, Android)
Mobile Boarding Pass✓ Accepted
Airport Kiosk✓ Available at most airports

Documents Required

Booking reference or e-ticket number, valid passport (at least 6 months validity for international), visa if required for destination, and the credit/debit card used for online purchase if applicable.

Seat Selection at Check-In

Seat selection is available during online check-in. Passengers can choose standard seats or purchase myPAL Seat Select (Forward Seat or Extra Legroom). If changing a previously paid seat, the original fee is forfeited and a new fee applies.

International Flight Check-In

Passengers must present valid travel documents (passport, visa) at the Online Check-in Bag Drop Counter no later than 1 hour before departure (45 minutes for Quanzhou/Jinjiang flights) for document verification.

Group & Family Check-In

A maximum of 15 passengers can be checked in per transaction, provided the booking is under one passenger name record (PNR) or booking reference.

Troubleshooting Common Issues

  1. 1'Unable to check in online' - May be due to traveling with an infant, needing special assistance, or pending payments; check in at the airport.
  2. 2'Payment unsuccessful for seat' - Your selected myPAL Seat Select will be held until you pay at the airport counter.
  3. 3'Flight not eligible' - Flights from certain cities in China (e.g., Wuhan, Tianjin) do not support online check-in.

Pro Tips

Passengers who purchased tickets online may be required to present the physical credit/debit card used for the transaction at the airport. Also, passengers without checked bags on domestic flights can proceed directly to the gate 15 minutes before departure, except at Caticlan (MPH) where gates close 30 minutes prior.

Frequently Asked Questions

Can I check in online for all Philippine Airlines flights?
Online check-in is available for all domestic flights and most international flights, except flights from Hangzhou, Guiyang, Tianjin, Nanjing, and Wuhan.
Can I change my seat after checking in online?
Yes, you can retrieve your booking, click 'Select/Change Seat', choose a new seat, and reprint your boarding pass.
What if I purchased my ticket from a travel agent?
You can still check in online using your booking reference or e-ticket number and last name.

More Philippine Airlines Information

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