Philippine Airlines Online Check-In Guide (2026)
Philippine Airlines online check-in opens 24 hours before departure and closes 1 hour and 15 minutes before international flights (1 hour for domestic). Passengers can check in via the website or mobile app, and must drop bags or verify documents at the airport counter before boarding.
Check-In Timing
| Airline | Philippine Airlines (PR) |
|---|---|
| Check-In Opens | 24 hours before departure |
| Check-In Closes | 1 hour and 15 minutes before international flights, 1 hour before domestic flights |
| Check-In URL | https://www.philippineairlines.com/content/palportal/us/en/home/check-in-online.html |
| Mobile App | Philippine Airlines app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit philippineairlines.com or open the PAL mobile app. 2. Enter your booking reference or e-ticket number and last name. 3. Select the passengers you wish to check in. 4. Choose or change your seat assignment, including myPAL Seat Select options. 5. Confirm your details and generate your boarding pass. 6. Print your boarding pass or save it to your mobile device.
Documents Needed
Booking reference or e-ticket number, valid passport (at least 6 months validity for international), visa if required for destination, and the credit/debit card used for online purchase if applicable.
Seat Selection
Seat selection is available during online check-in. Passengers can choose standard seats or purchase myPAL Seat Select (Forward Seat or Extra Legroom). If changing a previously paid seat, the original fee is forfeited and a new fee applies.
International Check-In Rules
Passengers must present valid travel documents (passport, visa) at the Online Check-in Bag Drop Counter no later than 1 hour before departure (45 minutes for Quanzhou/Jinjiang flights) for document verification.
Group Check-In
A maximum of 15 passengers can be checked in per transaction, provided the booking is under one passenger name record (PNR) or booking reference.
Troubleshooting
1. 'Unable to check in online' - May be due to traveling with an infant, needing special assistance, or pending payments; check in at the airport. 2. 'Payment unsuccessful for seat' - Your selected myPAL Seat Select will be held until you pay at the airport counter. 3. 'Flight not eligible' - Flights from certain cities in China (e.g., Wuhan, Tianjin) do not support online check-in.
Frequently Asked Questions
- Can I check in online for all Philippine Airlines flights?
- Online check-in is available for all domestic flights and most international flights, except flights from Hangzhou, Guiyang, Tianjin, Nanjing, and Wuhan.
- Can I change my seat after checking in online?
- Yes, you can retrieve your booking, click 'Select/Change Seat', choose a new seat, and reprint your boarding pass.
- What if I purchased my ticket from a travel agent?
- You can still check in online using your booking reference or e-ticket number and last name.