What is Qantas cancellation policy?

Qantas offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.

What is Qantas cancellation policy after 24 hours?

Once the 24-hour window expires, fees apply by fare class. Main Cabin: Economy Flex: Fully refundable, no cancellation fee.. Basic Economy: Red e-Deal: Non-refundable. Can be cancelled for a flight credit minus a cancellation fee.. Premium: Premium Economy: Saver is non-refundable (credit only minus fee), Flex is refundable..

What is Qantas's change fee?

Main Cabin: Economy Flex: No change fee, only fare difference applies.. Basic Economy: Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference..

Qantas Cancellation & Change Policy (2026)

For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply.

Cancellation Fees

Fare Class	Fee
Basic Economy	Red e-Deal: Non-refundable. Can be cancelled for a flight credit minus a cancellation fee.
Main Cabin	Economy Flex: Fully refundable, no cancellation fee.
Premium	Premium Economy: Saver is non-refundable (credit only minus fee), Flex is refundable.
Business	Business: Saver is non-refundable (credit only minus fee), Flex is refundable.

Change Fees

Fare Class	Fee
Basic Economy	Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference.
Main Cabin	Economy Flex: No change fee, only fare difference applies.
Premium	Premium Economy: Varies by fare type (Saver vs Flex). Saver has fees, Flex does not.
Business	Business: Saver has fees, Flex does not.

Refund Method

Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.

Same-Day Change

Available for certain frequent flyer tiers and flexible ticket holders, subject to availability.

No-Show Policy

If you fail to board your flight, your ticket may be forfeited and subsequent flights in the itinerary will be cancelled.

If Qantas Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Log in to 'Manage Booking' on the Qantas website or app.
Select the flight you wish to cancel.
Review the cancellation fees and refund/credit options.
Confirm the cancellation and save your flight credit reference if applicable.

Tips

Always check if your fare is a 'Saver' or 'Flex' as this determines refundability.
Flight credits are usually valid for 12 months from the original booking date.
If Qantas cancels your flight, you are entitled to a full refund or rebooking at no extra cost.
Consider purchasing travel insurance to cover unexpected cancellations.

Frequently Asked Questions

What is Qantas cancellation policy?: Qantas offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.
Can I cancel a Qantas flight for free?: Yes — For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply.
What is Qantas cancellation policy after 24 hours?: Once the 24-hour window expires, fees apply by fare class. Main Cabin: Economy Flex: Fully refundable, no cancellation fee.. Basic Economy: Red e-Deal: Non-refundable. Can be cancelled for a flight credit minus a cancellation fee.. Premium: Premium Economy: Saver is non-refundable (credit only minus fee), Flex is refundable..
What is Qantas's change fee?: Main Cabin: Economy Flex: No change fee, only fare difference applies.. Basic Economy: Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference..
How do I get a refund from Qantas?: Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.
What happens if I no-show on Qantas?: If you fail to board your flight, your ticket may be forfeited and subsequent flights in the itinerary will be cancelled.