Unpublished fares · Up to 70% off +1-(855)-919-6470

Qantas Cancellation & Change Policy (2026)

Last updated: May 1, 2026

Quick Answer

Qantas offers free cancellation within 24 hours of booking. After that, Main Cabin and above: economy flex: fully refundable, no cancellation fee.. Basic Economy: red e-deal: non-refundable. can be cancelled for a flight credit minus a cancellation fee..

24-Hour Free Cancellation

For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyRed e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference.
main CabinEconomy Flex: No change fee, only fare difference applies.
premiumPremium Economy: Varies by fare type (Saver vs Flex). Saver has fees, Flex does not.
businessBusiness: Saver has fees, Flex does not.

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyRed e-Deal: Non-refundable. Can be cancelled for a flight credit minus a cancellation fee.
main CabinEconomy Flex: Fully refundable, no cancellation fee.
premiumPremium Economy: Saver is non-refundable (credit only minus fee), Flex is refundable.
businessBusiness: Saver is non-refundable (credit only minus fee), Flex is refundable.

How Refunds Work

Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.

Same-Day Flight Change

Available for certain frequent flyer tiers and flexible ticket holders, subject to availability.

No-Show Policy

If you fail to board your flight, your ticket may be forfeited and subsequent flights in the itinerary will be cancelled.

How to Cancel Your Qantas Flight

  1. 1Log in to 'Manage Booking' on the Qantas website or app.
  2. 2Select the flight you wish to cancel.
  3. 3Review the cancellation fees and refund/credit options.
  4. 4Confirm the cancellation and save your flight credit reference if applicable.

Expert Tips

💡 Always check if your fare is a 'Saver' or 'Flex' as this determines refundability.

💡 Flight credits are usually valid for 12 months from the original booking date.

💡 If Qantas cancels your flight, you are entitled to a full refund or rebooking at no extra cost.

💡 Consider purchasing travel insurance to cover unexpected cancellations.

Frequently Asked Questions

Can I cancel a Qantas flight for free?▼
Yes — For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply. Economy Flex: Fully refundable, no cancellation fee.
What is Qantas's change fee?▼
Main Cabin: Economy Flex: No change fee, only fare difference applies.. Basic Economy: Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference..
How do I get a refund from Qantas?▼
Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.
What happens if I no-show on Qantas?▼
If you fail to board your flight, your ticket may be forfeited and subsequent flights in the itinerary will be cancelled.

More Qantas Guides

Baggage Policy
Fees, sizes & limits
Online Check-In
Step-by-step guide
Seat Selection
Fees & best seats
Carry-On Rules
Size limits & weight
Pet Policy
Fees & requirements
All Baggage Fees
Compare 98 airlines
⚽FIFA 2026
Call Expert Search Flights
Menu
Quick Links
+1-(855)-919-6470