What is Qantas cancellation policy?

Qantas cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — economy flex: fully refundable, no cancellation fee.. Basic Economy — red e-deal: non-refundable. can be cancelled for a flight credit minus a cancellation fee..

What is Qantas's change fee?

Main Cabin: Economy Flex: No change fee, only fare difference applies.. Basic Economy: Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference..

Qantas Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel

For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply.

24-Hour Rule

Yes — free cancellation within 24 hours of booking. For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply.

Cancellation Fees

Fare Class	Fee
Basic Economy	Red e-Deal: Non-refundable. Can be cancelled for a flight credit minus a cancellation fee.
Main Cabin	Economy Flex: Fully refundable, no cancellation fee.
Premium	Premium Economy: Saver is non-refundable (credit only minus fee), Flex is refundable.
Business	Business: Saver is non-refundable (credit only minus fee), Flex is refundable.

Change Fees

Fare Class	Fee
Basic Economy	Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference.
Main Cabin	Economy Flex: No change fee, only fare difference applies.
Premium	Premium Economy: Varies by fare type (Saver vs Flex). Saver has fees, Flex does not.
Business	Business: Saver has fees, Flex does not.

Refund Method

Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.

Same-Day Change

Available for certain frequent flyer tiers and flexible ticket holders, subject to availability.

No-Show Policy

If you fail to board your flight, your ticket may be forfeited and subsequent flights in the itinerary will be cancelled.

How to Cancel

Log in to 'Manage Booking' on the Qantas website or app.
Select the flight you wish to cancel.
Review the cancellation fees and refund/credit options.
Confirm the cancellation and save your flight credit reference if applicable.

Tips

Always check if your fare is a 'Saver' or 'Flex' as this determines refundability.
Flight credits are usually valid for 12 months from the original booking date.
If Qantas cancels your flight, you are entitled to a full refund or rebooking at no extra cost.
Consider purchasing travel insurance to cover unexpected cancellations.

Frequently Asked Questions

What is Qantas cancellation policy?: Qantas cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — economy flex: fully refundable, no cancellation fee.. Basic Economy — red e-deal: non-refundable. can be cancelled for a flight credit minus a cancellation fee..
Can I cancel a Qantas flight for free?: Yes — For flights to/from the US, you can cancel within 24 hours of booking without penalty if booked at least 7 days before departure. For other flights, standard fare rules apply. Economy Flex: Fully refundable, no cancellation fee.
What is Qantas's change fee?: Main Cabin: Economy Flex: No change fee, only fare difference applies.. Basic Economy: Red e-Deal: Change fee applies (typically $99 AUD domestic, higher for international) plus fare difference..
How do I get a refund from Qantas?: Refunds to original form of payment for flexible fares. Flight credits for non-refundable fares.
What happens if I no-show on Qantas?: If you fail to board your flight, your ticket may be forfeited and subsequent flights in the itinerary will be cancelled.