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South African Airways Online Check-In (2026)

Last updated: April 2026 · Source: South African Airways official website

Quick Answer

South African Airways online check-in opens 24 hours before departure and closes 90 minutes before domestic flights and 2 hours before international flights. Passengers can check in via flysaa.com or the SAA mobile app using their booking reference or e-ticket number.

Check-In Window

Opens
24 hours before departure
Closes
90 minutes before domestic flights, 2 hours before international flights

How to Check In Online — Step by Step

  1. 1Visit flysaa.com or open the South African Airways app.
  2. 2Enter your Surname and Booking Reference, Voyager Number, or E-Ticket Number.
  3. 3Select your seat if applicable.
  4. 4Add your Voyager frequent flyer number.
  5. 5Print your boarding pass or save it to your mobile device.
  6. 6Proceed to the bag drop counter or straight to security if you have hand luggage only.
Go to South African Airways Check-In →

Check-In Methods

Online (Website)https://www.flysaa.com/manage-fly/manage/check-in
Mobile App✓ South African Airways app (iOS, Android)
Mobile Boarding Pass✓ Accepted
Airport Kiosk✓ Available at most airports

Documents Required

Government issued identity card, Passport, Refugee identity document, South African issued Drivers' license, or Birth Certificate for children under 18. Digital or electronic documents are not accepted.

Seat Selection at Check-In

Seat selection is available during online check-in. Advance seat assignment charges may apply for Economy Class Saver fares (starting from 10 USD/ZAR 51). Passengers can choose remaining seats free of charge (except exit row seats) when online check-in opens 24 hours prior to departure.

International Flight Check-In

Passport required. Profiling for immigration purposes may require evidence of confirmed accommodation, health documents, sufficient funds, and valid return or onward air tickets.

Group & Family Check-In

If you're travelling in a group you can check-in everyone at once, then print out the boarding passes or have them emailed to you.

Troubleshooting Common Issues

  1. 1'Unable to check in online' - Ensure you are within the 24-hour window and not on a codeshare flight operated by another carrier.
  2. 2'Mobile boarding pass not accepted' - Home printed boarding passes and mobile wallet passes are not permitted for flights to Sao Paulo; proceed to the airport counter.
  3. 3'Missed check-in deadline' - Online check-in closes 90 mins before domestic and 2 hours before international flights; proceed to airport counters if missed.

Pro Tips

1. SAA offers a VIP Kerbside check-in service for elite travellers (Platinum members) where dedicated staff handle check-in formalities while you wait. 2. Digital or electronic IDs on smartphones are strictly not accepted for domestic travel; physical documents are required. 3. Flights to specific African destinations like Kinshasa and Lagos have unique, earlier check-in closure times.

Frequently Asked Questions

Can I use a digital ID for domestic flights?
No, digital or electronic documents on a smartphone or tablet are not accepted; you must present a physical ID.
Are there exceptions to the check-in closure times?
Yes, flights to Accra, Kinshasa, Lubumbashi, and Lagos have earlier check-in closure times ranging from 1 hour to 1 hour 45 minutes prior to departure.
Can I use a mobile boarding pass for all flights?
Mobile boarding passes are accepted for most flights, but not permitted for flights to Sao Paulo.

More South African Airways Information

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