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TAP Air Portugal Cancellation & Change Policy (2026)

Last updated: May 12, 2026

Quick Answer

TAP Air Portugal offers free cancellation within 24 hours of booking. After that, Main Cabin and above: non-refundable or refundable with a high penalty (e.g., 115 eur / 160 usd / 160 cad) depending on specific classic fare.. Basic Economy: non-refundable..

24-Hour Free Cancellation

Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyChanges not permitted or subject to high fees depending on route.
main CabinChanges permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference.
premiumChanges permitted with a lower fee or free depending on specific Plus/Prime fare, plus fare difference.
businessChanges permitted for free on Top Executive fares; Executive fares may have a fee. Fare difference applies.

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNon-refundable.
main CabinNon-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare.
premiumRefundable with a fee or free depending on Plus/Prime fare.
businessRefundable for free on Top Executive fares; Executive fares may have a penalty.

How Refunds Work

Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.

Same-Day Flight Change

Subject to fare rules and availability; typically requires a fee unless on a flexible fare.

No-Show Policy

No-show results in forfeiture of the ticket value for most restrictive fares. 24-hour refund rule does not apply to no-shows.

How to Cancel Your TAP Air Portugal Flight

  1. 1Go to the TAP Air Portugal website and navigate to 'Manage Booking'.
  2. 2Enter your booking reference and last name.
  3. 3Select the option to cancel your flight.
  4. 4Review any applicable fees or refund amounts and confirm the cancellation.

Expert Tips

💡 Cancel online to avoid the 40 EUR / 50 USD / 60 CAD service fee charged by the Call Center.

💡 Ensure you cancel within 24 hours of booking for a full refund if your flight is at least 7 days away.

💡 Check your specific fare class (Discount, Basic, Classic, Plus, Executive, Top Executive) for exact rules.

💡 Consider purchasing a Plus or Top Executive fare if you need flexibility.

Frequently Asked Questions

Can I cancel a TAP Air Portugal flight for free?▼
Yes — Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies. Non-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare.
What is TAP Air Portugal's change fee?▼
Main Cabin: Changes permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference.. Basic Economy: Changes not permitted or subject to high fees depending on route..
How do I get a refund from TAP Air Portugal?▼
Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.
What happens if I no-show on TAP Air Portugal?▼
No-show results in forfeiture of the ticket value for most restrictive fares. 24-hour refund rule does not apply to no-shows.

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