TAP Air Portugal Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Non-refundable. |
| Main Cabin | Non-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare. |
| Premium | Refundable with a fee or free depending on Plus/Prime fare. |
| Business | Refundable for free on Top Executive fares; Executive fares may have a penalty. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Changes not permitted or subject to high fees depending on route. |
| Main Cabin | Changes permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference. |
| Premium | Changes permitted with a lower fee or free depending on specific Plus/Prime fare, plus fare difference. |
| Business | Changes permitted for free on Top Executive fares; Executive fares may have a fee. Fare difference applies. |
Refund Method
Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.
Same-Day Change
Subject to fare rules and availability; typically requires a fee unless on a flexible fare.
No-Show Policy
No-show results in forfeiture of the ticket value for most restrictive fares. 24-hour refund rule does not apply to no-shows.
How to Cancel
- Go to the TAP Air Portugal website and navigate to 'Manage Booking'.
- Enter your booking reference and last name.
- Select the option to cancel your flight.
- Review any applicable fees or refund amounts and confirm the cancellation.
Tips
- Cancel online to avoid the 40 EUR / 50 USD / 60 CAD service fee charged by the Call Center.
- Ensure you cancel within 24 hours of booking for a full refund if your flight is at least 7 days away.
- Check your specific fare class (Discount, Basic, Classic, Plus, Executive, Top Executive) for exact rules.
- Consider purchasing a Plus or Top Executive fare if you need flexibility.
Frequently Asked Questions
- What is TAP Air Portugal cancellation policy?
- TAP Air Portugal cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — non-refundable or refundable with a high penalty (e.g., 115 eur / 160 usd / 160 cad) depending on specific classic fare.. Basic Economy — non-refundable..
- Can I cancel a TAP Air Portugal flight for free?
- Yes — Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies. Non-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare.
- What is TAP Air Portugal's change fee?
- Main Cabin: Changes permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference.. Basic Economy: Changes not permitted or subject to high fees depending on route..
- How do I get a refund from TAP Air Portugal?
- Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.
- What happens if I no-show on TAP Air Portugal?
- No-show results in forfeiture of the ticket value for most restrictive fares. 24-hour refund rule does not apply to no-shows.