What is TAP Air Portugal cancellation policy?

TAP Air Portugal offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.

What is TAP Air Portugal cancellation policy after 24 hours?

Once the 24-hour window expires, fees apply by fare class. Main Cabin: Non-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare.. Basic Economy: Non-refundable.. Premium: Refundable with a fee or free depending on Plus/Prime fare..

What is TAP Air Portugal's change fee?

Main Cabin: Changes permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference.. Basic Economy: Changes not permitted or subject to high fees depending on route..

TAP Air Portugal Cancellation & Change Policy (2026)

Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies.

Cancellation Fees

Fare Class	Fee
Basic Economy	Non-refundable.
Main Cabin	Non-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare.
Premium	Refundable with a fee or free depending on Plus/Prime fare.
Business	Refundable for free on Top Executive fares; Executive fares may have a penalty.

Change Fees

Fare Class	Fee
Basic Economy	Changes not permitted or subject to high fees depending on route.
Main Cabin	Changes permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference.
Premium	Changes permitted with a lower fee or free depending on specific Plus/Prime fare, plus fare difference.
Business	Changes permitted for free on Top Executive fares; Executive fares may have a fee. Fare difference applies.

Refund Method

Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.

Same-Day Change

Subject to fare rules and availability; typically requires a fee unless on a flexible fare.

No-Show Policy

No-show results in forfeiture of the ticket value for most restrictive fares. 24-hour refund rule does not apply to no-shows.

If TAP Air Portugal Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Go to the TAP Air Portugal website and navigate to 'Manage Booking'.
Enter your booking reference and last name.
Select the option to cancel your flight.
Review any applicable fees or refund amounts and confirm the cancellation.

Tips

Cancel online to avoid the 40 EUR / 50 USD / 60 CAD service fee charged by the Call Center.
Ensure you cancel within 24 hours of booking for a full refund if your flight is at least 7 days away.
Check your specific fare class (Discount, Basic, Classic, Plus, Executive, Top Executive) for exact rules.
Consider purchasing a Plus or Top Executive fare if you need flexibility.

Frequently Asked Questions

What is TAP Air Portugal cancellation policy?: TAP Air Portugal offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.
Can I cancel a TAP Air Portugal flight for free?: Yes — Tickets booked at least seven days prior to departure can be cancelled within 24 hours for a full refund without penalty. If requested online, no service fee applies. If requested via Call Center or sales counter, a service fee of 40 EUR / 50 USD / 60 CAD per ticket applies.
What is TAP Air Portugal cancellation policy after 24 hours?: Once the 24-hour window expires, fees apply by fare class. Main Cabin: Non-refundable or refundable with a high penalty (e.g., 115 EUR / 160 USD / 160 CAD) depending on specific Classic fare.. Basic Economy: Non-refundable.. Premium: Refundable with a fee or free depending on Plus/Prime fare..
What is TAP Air Portugal's change fee?: Main Cabin: Changes permitted with a fee (typically starting around $150-$250 depending on route) plus fare difference.. Basic Economy: Changes not permitted or subject to high fees depending on route..
How do I get a refund from TAP Air Portugal?: Refunds are processed to the original form of payment. Vouchers may be offered as an alternative.
What happens if I no-show on TAP Air Portugal?: No-show results in forfeiture of the ticket value for most restrictive fares. 24-hour refund rule does not apply to no-shows.