Vietnam Airlines Online Check-In Guide (2026)
Vietnam Airlines online check-in opens 24 hours and closes 1 hour before departure. You can check in via their website or mobile app, and mobile boarding passes are accepted at most airports.
Check-In Timing
| Airline | Vietnam Airlines (VN) |
|---|---|
| Check-In Opens | 24 hours before departure |
| Check-In Closes | 1 hour before departure for both domestic and international flights |
| Check-In URL | https://www.vietnamairlines.com/vn/en/travel-information/check-in/online-check-in |
| Mobile App | Vietnam Airlines (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit vietnamairlines.com or open the Vietnam Airlines app. 2. Enter your booking reference (PNR) or e-ticket number and passenger details. 3. Verify your flight details and passenger information. 4. Select your preferred seat from the available options. 5. Confirm your check-in and choose to receive your boarding pass via email or save it to your mobile device.
Documents Needed
Booking reference (PNR) or e-ticket number, valid passport with at least 6 months validity for international flights, visa if required for destination, and any necessary health or travel declarations.
Seat Selection
Seat selection is available during online check-in. Priority seats and extra legroom seats may incur a fee, while standard seats are generally free to select during the check-in window. Lotusmiles members may receive discounts or earn bonus miles for purchasing advance seat selection.
International Check-In Rules
For international flights, passengers must ensure they have valid travel documents, including passports and visas. Passengers departing from select international airports can use electronic boarding passes to proceed directly to security if they have no checked baggage.
Group Check-In
You can check in up to 9 passengers in a single transaction. If your booking has more than 9 passengers, you will need to perform the online check-in process multiple times for the remaining passengers in the same booking reference.
Troubleshooting
1. 'Unable to check in online' - This may occur if you require special services, are traveling with an infant under 2, or are on a codeshare flight operated by another airline. 2. 'Airport not supported' - Online check-in is only available at specific airports; if yours is not listed, you must check in at the airport. 3. 'System error' - Check your internet connection or try again later; if the issue persists, contact the helpdesk at 1900 1100.
Frequently Asked Questions
- Can I check in online if I have checked baggage?
- Yes, you can check in online. When you arrive at the airport, proceed to the baggage drop-off counter to check your bags.
- Is online check-in available for all flights?
- Online check-in is available for domestic flights and international flights departing from select airports. Flights operated by other airlines (except Pacific Airlines and Vasco) may require check-in on the operating carrier's site.
- Can I change my seat after checking in online?
- Yes, you can cancel your check-in via Manage Booking, select a new seat, and check in again.