Vietnam Airlines Online Check-In (2026)
Last updated: May 2026 · Source: Vietnam Airlines official website
Quick Answer
Vietnam Airlines online check-in opens 24 hours and closes 1 hour before departure. You can check in via their website or mobile app, and mobile boarding passes are accepted at most airports.
Check-In Window
How to Check In Online — Step by Step
- 1Visit vietnamairlines.com or open the Vietnam Airlines app.
- 2Enter your booking reference (PNR) or e-ticket number and passenger details.
- 3Verify your flight details and passenger information.
- 4Select your preferred seat from the available options.
- 5Confirm your check-in and choose to receive your boarding pass via email or save it to your mobile device.
Check-In Methods
| Online (Website) | https://www.vietnamairlines.com/vn/en/travel-information/check-in/online-check-in |
| Mobile App | ✓ Vietnam Airlines (iOS, Android) |
| Mobile Boarding Pass | ✓ Accepted |
| Airport Kiosk | ✓ Available at most airports |
Documents Required
Booking reference (PNR) or e-ticket number, valid passport with at least 6 months validity for international flights, visa if required for destination, and any necessary health or travel declarations.
Seat Selection at Check-In
Seat selection is available during online check-in. Priority seats and extra legroom seats may incur a fee, while standard seats are generally free to select during the check-in window. Lotusmiles members may receive discounts or earn bonus miles for purchasing advance seat selection.
International Flight Check-In
For international flights, passengers must ensure they have valid travel documents, including passports and visas. Passengers departing from select international airports can use electronic boarding passes to proceed directly to security if they have no checked baggage.
Group & Family Check-In
You can check in up to 9 passengers in a single transaction. If your booking has more than 9 passengers, you will need to perform the online check-in process multiple times for the remaining passengers in the same booking reference.
Troubleshooting Common Issues
- 1'Unable to check in online' - This may occur if you require special services, are traveling with an infant under 2, or are on a codeshare flight operated by another airline.
- 2'Airport not supported' - Online check-in is only available at specific airports; if yours is not listed, you must check in at the airport.
- 3'System error' - Check your internet connection or try again later; if the issue persists, contact the helpdesk at 1900 1100.
Pro Tips
Vietnam Airlines allows passengers to cancel their online check-in if they need to change their flight plan or seat. Additionally, online check-in is supported for passengers requesting special meals, but not for other special services.
Frequently Asked Questions
Can I check in online if I have checked baggage?▼
Is online check-in available for all flights?▼
Can I change my seat after checking in online?▼
More Vietnam Airlines Information
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