Virgin Atlantic Online Check-In Guide (2026)
Virgin Atlantic online check-in opens 24 hours before departure and closes 70 minutes before. You can check in via their website or app, and self-service kiosks are available at the airport.
Check-In Timing
| Airline | Virgin Atlantic (VS) |
|---|---|
| Check-In Opens | 24 hours before departure |
| Check-In Closes | 70 minutes before departure for online check-in, 60 minutes before departure at airport desks |
| Check-In URL | https://www.virginatlantic.com/PCCOciWeb/processFindPnr.action |
| Mobile App | Virgin Atlantic app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | Yes |
Step-by-Step Check-In Guide
1. Visit virginatlantic.com or open the Virgin Atlantic app. 2. Enter your booking reference and last name. 3. Add Advance Passenger Information (API) if required. 4. View or change your seat and add baggage. 5. Print or download your boarding pass to your smartphone.
Documents Needed
Booking reference, passport, visas, health certificates, and API (Advance Passenger Information) including US contact tracing details if flying to the USA.
Seat Selection
You can view and change your seat during online check-in. Standard seats can be selected for free at check-in, while Preferred or Extra Legroom seats may incur a fee.
International Check-In Rules
Advance Passenger Information (API) is required. For US flights, specific contact tracing information (address of stay) must be provided during check-in.
Group Check-In
You can check in multiple passengers on the same booking reference at the same time. Families with children will be seated together where possible.
Troubleshooting
1. 'Cannot check in online' - May be due to missing API or visa information; check in at the airport. 2. 'US contact tracing error' - Ensure the address format matches the required fields exactly. 3. 'Inter-island flight check-in' - Online check-in is not available for some Caribbean inter-island flights; check in at the airport.
Frequently Asked Questions
- Can I check in online for inter-island Caribbean flights?
- For flights between Barbados and St Vincent/Grenada, check-in opens 2 hours before departure. For flights from Grenada/St Vincent to Barbados, it opens 4 hours before.
- What is Twilight check-in?
- You can drop your bags off the evening before your flight at select airports to save time on the day of travel.
- Can I use a self-service kiosk?
- Yes, self-service kiosks are available at most airports for a quicker check-in process.