Vistara Cancellation & Change Policy (2026)
Vistara offers a 24-hour cancellation policy for flights booked at least 7 days before departure, allowing full refunds without penalty.
Have a question about Vistara cancellation policy?
Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Vistara offers a 24-hour cancellation policy for flights booked at least 7 days before departure, allowing full refunds without penalty.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3500 (Economy Lite) |
| Main Cabin | INR 3000 (Economy Standard) |
| Premium | INR 2500 (Premium Economy) |
| Business | INR 2000 (Business Class) |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3000 (Economy Lite) |
| Main Cabin | INR 2500 (Economy Standard) |
| Premium | INR 2000 (Premium Economy) |
| Business | INR 1500 (Business Class) |
Refund Method
Refunds are processed to the original form of payment within 7-14 business days.
Same-Day Change
Same-day flight changes are permitted for a fee of INR 2500 plus any fare difference.
No-Show Policy
No-show fees apply. For domestic flights, the base fare and airline fuel charge are forfeited, and only statutory taxes are refunded.
If Vistara Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Visit the Vistara website or mobile app.
- Navigate to the 'Manage My Booking' section.
- Enter your PNR and last name to retrieve your booking.
- Select the cancellation option and follow the prompts to confirm.
Tips
- Cancel at least 2 hours before domestic flight departures to avoid no-show fees.
- Consider booking 'Flexi' fares for lower cancellation and change fees.
- Check if your booking was made through a travel agent, as you may need to contact them directly for cancellations.
- Club Vistara elite members may have waived or reduced fees.
Frequently Asked Questions
- What is Vistara cancellation policy?
- Vistara offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are processed to the original form of payment within 7-14 business days.
- Can I cancel a Vistara flight for free?
- Yes — Vistara offers a 24-hour cancellation policy for flights booked at least 7 days before departure, allowing full refunds without penalty.
- What is Vistara cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: INR 3000 (Economy Standard). Basic Economy: INR 3500 (Economy Lite). Premium: INR 2500 (Premium Economy).
- What is Vistara's change fee?
- Main Cabin: INR 2500 (Economy Standard). Basic Economy: INR 3000 (Economy Lite).
- How do I get a refund from Vistara?
- Refunds are processed to the original form of payment within 7-14 business days.
- What happens if I no-show on Vistara?
- No-show fees apply. For domestic flights, the base fare and airline fuel charge are forfeited, and only statutory taxes are refunded.