WestJet Online Check-In Guide (2026)
WestJet online check-in opens 24 hours before departure and closes 60 minutes before most flights (75 minutes for YYC, YEG, YYZ, YVR). You can check in via the WestJet app or website, but note that airport kiosks no longer support check-in and are only for printing bag tags and boarding passes.
Check-In Timing
| Airline | WestJet (WS) |
|---|---|
| Check-In Opens | 24 hours before departure |
| Check-In Closes | 60 minutes before departure for domestic, US, and international flights (except 75 minutes for flights departing Calgary, Edmonton, Toronto, and Vancouver) |
| Check-In URL | https://www.westjet.com/en-ca/manage/check-in |
| Mobile App | WestJet app (iOS, Android) |
| Mobile Boarding Pass | Yes |
| Airport Kiosk | No |
Step-by-Step Check-In Guide
1. Visit westjet.com or open the WestJet app within 24 hours of departure. 2. Enter your 6-character reservation code or 13-digit ticket number and last name, or sign in to your WestJet Rewards account. 3. Verify your travel documents and add any required passport or visa information. 4. Select or upgrade your seat and add any checked baggage. 5. Pay any applicable baggage or seat selection fees. 6. Download your electronic boarding pass to your mobile device or print it.
Documents Needed
Reservation code (6 characters) or ticket number (13 digits), full name and date of birth as on government-issued ID. For US travel: Passport or NEXUS, plus hotel name/destination address. For other international travel: Passport, and Visa or PR card if applicable.
Seat Selection
Seat selection is available during online check-in. Fees vary by seat type, fare, and flight segment. Seat selection is included with Business, Premium, and EconoFlex fares. Extended Comfort and Emergency Exit Row seats are available for an additional fee.
International Check-In Rules
For US travel, passport or NEXUS info, plus destination address/hotel name are required. For other international travel, passport and applicable visas or PR cards are required. International check-in closes 60 minutes before departure (75 minutes for YYC, YEG, YYZ, YVR). Some international airports may not support online check-in.
Group Check-In
For families, enter the child's date of birth when booking. WestJet automatically assigns seats together for free if not selected: children under 5 sit next to a parent/guardian, ages 5-11 in the same row (no more than one seat away), and ages 12-13 within one row. For groups of 10 or more, special group booking rates and rules apply.
Troubleshooting
1. 'Online check-in not available' - Your flight may be operated by a partner airline, require additional document verification, or include special service requests; see an airport agent. 2. 'Check-in error online' - Try upgrading your browser, clearing cookies, or using the WestJet app. 3. 'Cannot check in pet online' - Guests travelling with pets must check in with an agent at the airport at least 90 minutes before departure.
Frequently Asked Questions
- Can I check in at an airport kiosk?
- No, WestJet airport kiosks no longer support check-in; they are only for printing bag tags and boarding passes after you check in online or via the app.
- What if I am travelling with a pet in the cabin?
- You must check in with a WestJet agent at the airport at least 90 minutes before departure.
- When does baggage drop-off close?
- Baggage drop-off closes at the check-in cut-off time (60 minutes before most flights, or 75 minutes for YYC, YEG, YYZ, YVR).
- Can I use a mobile boarding pass?
- Yes, you can download it via the WestJet app, save it to Apple Wallet, or receive it via email.