Aeromexico Cancellation Policy (2026)

Full refunds within 24 hours of booking for reservations made one week or more prior to departure.

Have a question about Aeromexico cancellation policy?

Talk to an Expert

24-Hour Rule

Yes — free cancellation within 24 hours of booking. Full refunds within 24 hours of booking for reservations made one week or more prior to departure.

Cancellation Fees

Fare ClassFee
Basic EconomyNot permitted
Main CabinPermitted with a fee or AM Vuela Flex
PremiumPermitted with a fee or AM Vuela Flex
BusinessPermitted without fee depending on fare rules

Change Fees

Fare ClassFee
Basic EconomyNot permitted
Main CabinPermitted with a fee or AM Vuela Flex
PremiumPermitted with a fee or AM Vuela Flex
BusinessPermitted without fee depending on fare rules

Refund Method

Electronic voucher or original payment method

Same-Day Change

Available for a fee depending on fare class

No-Show Policy

Ticket value may be forfeited if not cancelled before departure

How to Cancel

  1. Log in to 'My Trips' on Aeromexico website
  2. Select the flight you wish to cancel
  3. Follow the prompts to cancel and review refund options
  4. Confirm cancellation and receive email confirmation

Tips

  • Cancel within 24 hours of booking for a full refund if booked 7+ days in advance.
  • Basic fares do not allow changes or cancellations.
  • Consider purchasing AM Vuela Flex for more flexibility.
  • Keep your booking reference handy when calling customer service.

Frequently Asked Questions

What is Aeromexico cancellation policy?
Aeromexico cancellation policy allows free cancellation within 24 hours of booking. Full refunds within 24 hours of booking for reservations made one week or more prior to departure.. After 24 hours: Main Cabin — permitted with a fee or am vuela flex. Basic Economy — not permitted.
Can I cancel a Aeromexico flight for free?
Yes — Full refunds within 24 hours of booking for reservations made one week or more prior to departure. Permitted with a fee or AM Vuela Flex
What is Aeromexico's change fee?
Main Cabin: Permitted with a fee or AM Vuela Flex. Basic Economy: Not permitted.
How do I get a refund from Aeromexico?
Electronic voucher or original payment method
What happens if I no-show on Aeromexico?
Ticket value may be forfeited if not cancelled before departure