Air India Express Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Change or cancellations are permitted free of charge for up to 24 hours from the time of booking, provided the change or cancellation is done up to 7 days prior to departure.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Change or cancellations are permitted free of charge for up to 24 hours from the time of booking, provided the change or cancellation is done up to 7 days prior to departure.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Taxes Refundable Only (Lite Fare) |
| Main Cabin | INR 4300 (Value Fare) |
| Premium | INR 4300 |
| Business | INR 4300 |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3000 (Lite Fare) |
| Main Cabin | INR 3000 (Value Fare) |
| Premium | INR 3000 |
| Business | INR 3000 |
Refund Method
Refunds are processed to the original mode of payment. A refund fee may apply.
Same-Day Change
Fly Ahead service available for INR 1500.
No-Show Policy
If you do not board the flight, you will only be entitled to an airport tax refund.
How to Cancel
- Visit the Air India Express website or app.
- Go to 'Manage My Booking' or use the Tia chatbot.
- Enter your PNR and last name.
- Select the cancellation option and follow the prompts to process your refund.
Tips
- Cancel at least 2 hours before departure to be eligible for a refund (minus fees).
- Lite fares are non-refundable except for taxes.
- Consider the Xpress Flex fare for unlimited free date changes.
- Use the Tia chatbot on WhatsApp for quick assistance with cancellations.
Frequently Asked Questions
- What is Air India Express cancellation policy?
- Air India Express cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — inr 4300 (value fare). Basic Economy — taxes refundable only (lite fare).
- Can I cancel a Air India Express flight for free?
- Yes — Change or cancellations are permitted free of charge for up to 24 hours from the time of booking, provided the change or cancellation is done up to 7 days prior to departure. INR 4300 (Value Fare)
- What is Air India Express's change fee?
- Main Cabin: INR 3000 (Value Fare). Basic Economy: INR 3000 (Lite Fare).
- How do I get a refund from Air India Express?
- Refunds are processed to the original mode of payment. A refund fee may apply.
- What happens if I no-show on Air India Express?
- If you do not board the flight, you will only be entitled to an airport tax refund.