Air New Zealand Cancellation Policy (2026)
For flights to/from the United States, you can cancel within 24 hours of booking for a full refund without penalty, provided the booking was made at least one week prior to departure.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. For flights to/from the United States, you can cancel within 24 hours of booking for a full refund without penalty, provided the booking was made at least one week prior to departure.
Cancellation Fees
Basic Economy: Non-refundable for 'Seat' and 'Seat+Bag' fares.. Main Cabin: Fully refundable for 'FlexiRefund' fares; non-refundable for 'FlexiTime'.. Premium: Refundable with a potential fee depending on the specific fare rules..
Refund Method
Refunds are issued to the original form of payment or as Airpoints Dollars if applicable.