Air New Zealand (NZ) — Complete Travel Guide
Everything you need to know about flying with Air New Zealand: baggage policy, carry-on rules, online check-in, cancellation policy, seat selection, and expert tips to save money. This guide is updated regularly to reflect the latest Air New Zealand policies.
Quick Facts About Air New Zealand
- Baggage: Air New Zealand allows 1 carry-on (7 kg) and 1 personal item for free.
- Carry-On Size: 22x14x9 in
- Check-In Opens: 24 hours before departure
Search Air New Zealand Flights
Search consolidator fares on Air New Zealand — prices not available on Google Flights or airline websites.
Air New Zealand Baggage Policy Overview
| Type | Details |
|---|---|
| Carry-On | 118 cm (46.5 inches) linear, 7 kg (15 lbs) max |
| Checked Bags | Seat Only: 0 bags. Seat+Bag/The Works/Economy: 1 bag (23 kg). Premium Economy: 2 bags (23 kg each). Business Premier: 3 bags (23 kg each). |
| First Bag Fee | $30 USD prepaid domestic, $80 USD prepaid long-haul |
| Max Weight | 23 kg |
Air New Zealand Check-In Guide
- Opens: 24 hours before departure
- Closes: 30 minutes before domestic New Zealand flights, 90 minutes before international flights
- Methods: App · Kiosk · Web
1. Retrieve your booking online or via the Air NZ app. 2. Select passengers for check-in. 3. Manage checked baggage and select seats. 4. Pay for any purchases like Extra Bags or seat selection. 5. Enter passport details and other entry requirements. 6. Receive your boarding pass via email, save for printing, or download to the Air NZ app.
Air New Zealand Travel Guides
Explore our detailed guides for Air New Zealand:
- Air New Zealand Baggage Policy — Checked bag fees, weight limits, oversized items, and tips to avoid fees.
- Air New Zealand Carry-On Rules — Carry-on dimensions, personal item size, overhead bin access, and enforcement.
- Air New Zealand Online Check-In — Check-in window, mobile app, boarding pass, and troubleshooting.
- Air New Zealand Cancellation Policy — 24-hour rule, refund eligibility, change fees, and credit options.
- Air New Zealand Seat Selection — Free vs paid seats, upgrade options, seat map, and best seat tips.
- Air New Zealand Unaccompanied Minor Policy — Age requirements, fees, escort rules, and safety procedures.
Save Significantly on Air New Zealand Flights
Access unpublished consolidator fares on Air New Zealand through our IATA-accredited network. Official airline e-tickets, no hidden fees.
Search Air New Zealand FlightsFrequently Asked Questions
- What is Air New Zealand’s checked baggage allowance?
- Economy passengers on international flights receive 1 checked bag up to 23 kg. Business Premier passengers receive 2 bags up to 23 kg each. Domestic NZ flights include 1 bag up to 23 kg on most fares (Seat only excluded).
- Does Air New Zealand offer 24-hour free cancellation?
- Air New Zealand offers free cancellation within 24 hours of booking for tickets purchased directly. After 24 hours, refund eligibility depends on the fare type purchased.
- When does online check-in open for Air New Zealand flights?
- Online check-in opens 24 hours before departure for international flights and domestic flights. It closes 60 minutes before international departures and 30 minutes before domestic departures.
- Is Air New Zealand part of an airline alliance?
- Air New Zealand is a member of Star Alliance, providing passengers with access to partner lounges and reciprocal Airpoints earning across 26 member airlines.
- Can I earn Airpoints when booking through a travel agent?
- Yes. Airpoints members earn Airpoints Dollars on eligible agent-booked Air New Zealand flights. Members should ensure their Airpoints number is added to the booking before travel.
- Are Air New Zealand tickets booked through travel agents valid official tickets?
- Yes. Air New Zealand works with travel agents through GDS channels. Agent-booked tickets are official Air New Zealand e-tickets that can be managed via airnewzealand.com.
Why Book Air New Zealand Through Camli?
- Below Published Prices — Consolidator fares below published prices
- Official E-Tickets — Issued directly in the airline's system
- Earn Airpoints Miles — Earn Airpoints miles on every flight
- Expert Support — Live agents available 24/7 by phone