Air Transat Cancellation & Change Policy (2026)

You can cancel a reservation within 24 hours of purchase for a full refund, provided the departure date is more than 7 days away.

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Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. You can cancel a reservation within 24 hours of purchase for a full refund, provided the departure date is more than 7 days away.

Cancellation Fees

Fare ClassFee
Basic EconomyNot permitted (Eco Budget)
Main Cabin$200 (Eco Standard)
PremiumFree (Eco Flex)
Business$200 (Club Standard) / Free (Club Flex)

Change Fees

Fare ClassFee
Basic EconomyNot permitted (Eco Budget)
Main Cabin$200 (Eco Standard)
PremiumFree (Eco Flex)
Business$200 (Club Standard) / Free (Club Flex)

Refund Method

Refund to original form of payment for refundable fares; travel credit for non-refundable fares minus applicable fees.

Same-Day Change

Subject to availability and fare difference.

No-Show Policy

Tickets lose their value if you do not show up for your flight.

If Air Transat Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

  1. Go to the Air Transat website.
  2. Navigate to 'Manage My Booking'.
  3. Enter your booking reference and last name.
  4. Select the option to cancel your flight and follow the prompts.

Tips

  • Cancel within 24 hours of booking for a full refund if your flight is more than 7 days away.
  • Consider purchasing Eco Flex for free cancellations and changes.
  • Keep your booking reference handy when contacting customer service.

Frequently Asked Questions

What is Air Transat cancellation policy?
Air Transat offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refund to original form of payment for refundable fares; travel credit for non-refundable fares minus applicable fees.
Can I cancel a Air Transat flight for free?
Yes — You can cancel a reservation within 24 hours of purchase for a full refund, provided the departure date is more than 7 days away.
What is Air Transat cancellation policy after 24 hours?
Once the 24-hour window expires, fees apply by fare class. Main Cabin: $200 (Eco Standard). Basic Economy: Not permitted (Eco Budget). Premium: Free (Eco Flex).
What is Air Transat's change fee?
Main Cabin: $200 (Eco Standard). Basic Economy: Not permitted (Eco Budget).
How do I get a refund from Air Transat?
Refund to original form of payment for refundable fares; travel credit for non-refundable fares minus applicable fees.
What happens if I no-show on Air Transat?
Tickets lose their value if you do not show up for your flight.