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AirAsia Cancellation & Change Policy (2026)

Last updated: May 12, 2026

Quick Answer

AirAsia cancellation fees vary by fare type. Value Pack: Non-refundable. Only airport taxes are refundable..

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyLow Fare: High change fee applies plus fare difference.
main CabinValue Pack: Change fee applies plus fare difference.
premiumPremium Flex: Up to 2 flight date/time changes allowed without change fee, subject to fare difference.
businessPremium Flatbed: Unlimited flight date/time changes allowed without change fee, subject to fare difference.

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyLow Fare: Non-refundable. Only airport taxes are refundable.
main CabinValue Pack: Non-refundable. Only airport taxes are refundable.
premiumPremium Flex: Non-refundable. Only airport taxes are refundable.
businessPremium Flatbed: Non-refundable. Only airport taxes are refundable.

How Refunds Work

Refunds for airport taxes or eligible cancellations are typically issued to the original form of payment or as a credit account.

Same-Day Flight Change

Not permitted unless holding a Premium Flex or Premium Flatbed ticket, subject to availability and fare difference.

No-Show Policy

If you fail to check in on time or fail to board the aircraft by the time the aircraft departs, the fare you paid will not be refunded to you for any reason whatsoever.

How to Cancel Your AirAsia Flight

  1. 1Log in to your AirAsia MOVE account.
  2. 2Go to 'Purchases' or 'Manage Booking'.
  3. 3Select the flight you wish to cancel.
  4. 4Follow the prompts to cancel and request a refund for airport taxes if applicable.

Expert Tips

💡 Consider purchasing the 'Easy Cancel' add-on during booking for more flexibility.

💡 Airport tax refunds must be requested within 6 months after the departure date and are subject to a processing fee.

💡 If AirAsia cancels or reschedules your flight, you may be entitled to a full refund or credit account.

Frequently Asked Questions

Can I cancel a AirAsia flight for free?▼
It depends on your fare type. Value Pack: Non-refundable. Only airport taxes are refundable.
What is AirAsia's change fee?▼
Main Cabin: Value Pack: Change fee applies plus fare difference.. Basic Economy: Low Fare: High change fee applies plus fare difference..
How do I get a refund from AirAsia?▼
Refunds for airport taxes or eligible cancellations are typically issued to the original form of payment or as a credit account.
What happens if I no-show on AirAsia?▼
If you fail to check in on time or fail to board the aircraft by the time the aircraft departs, the fare you paid will not be refunded to you for any reason whatsoever.

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