What is Bamboo Airways cancellation policy?

Bamboo Airways does not offer a 24-hour free cancellation window. All cancellations are subject to fare-class-based fees from the moment of booking. Refund method: Refunds are processed to the original payment account or as a credit shell, depending on the fare rules and whether the cancellation is voluntary or involuntary.

What is Bamboo Airways cancellation fee?

Fees vary by fare class. Basic Economy: Not permitted. Main Cabin: Permitted with a fee (varies by route). Premium: Permitted with a fee.

What is Bamboo Airways's change fee?

Main Cabin: Permitted with a fee (varies by route) plus fare difference. Basic Economy: Not permitted.

Bamboo Airways Cancellation Policy: Fees & Refund Rules

Bamboo Airways does not have a standard 24-hour cancellation policy. Refunds and cancellations depend on the fare class purchased.

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Page updated: August 2026

24-Hour Rule

Limited 24-hour cancellation. Bamboo Airways does not have a standard 24-hour cancellation policy. Refunds and cancellations depend on the fare class purchased.

Cancellation Fees

Fare Class	Fee
Basic Economy	Not permitted
Main Cabin	Permitted with a fee (varies by route)
Premium	Permitted with a fee
Business	Permitted, fee may apply depending on specific fare rules

Change Fees

Fare Class	Fee
Basic Economy	Not permitted
Main Cabin	Permitted with a fee (varies by route) plus fare difference
Premium	Permitted with a fee plus fare difference
Business	Permitted, fee may apply depending on specific fare rules

Refund Method

Refunds are processed to the original payment account or as a credit shell, depending on the fare rules and whether the cancellation is voluntary or involuntary.

Same-Day Change

Subject to fare rules and availability, fees apply.

No-Show Policy

No-show fees apply and vary by route and fare class. For some fare classes, the ticket may be non-refundable if you no-show.

If Bamboo Airways Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Visit the Bamboo Airways website and go to 'Manage Booking'.
Enter your PNR (booking reference) and last name.
Select the flight you wish to cancel.
Follow the prompts to cancel and review any applicable fees or refund amounts.

Tips

Check your fare rules carefully before booking, as Basic Economy (Economy Saver Max) is usually non-refundable.
Involuntary cancellations (e.g., flight delayed by 4+ hours) are eligible for a full refund.
An application processing fee may apply for refunds.
Refunds to original payment methods can take 7-14 business days.

Frequently Asked Questions

What is Bamboo Airways cancellation policy?: Bamboo Airways does not offer a 24-hour free cancellation window. All cancellations are subject to fare-class-based fees from the moment of booking. Refund method: Refunds are processed to the original payment account or as a credit shell, depending on the fare rules and whether the cancellation is voluntary or involuntary.
Can I cancel a Bamboo Airways flight for free?: No — Bamboo Airways does not provide a free cancellation period. Bamboo Airways does not have a standard 24-hour cancellation policy. Refunds and cancellations depend on the fare class purchased.
What is Bamboo Airways cancellation fee?: Fees vary by fare class. Basic Economy: Not permitted. Main Cabin: Permitted with a fee (varies by route). Premium: Permitted with a fee.
What is Bamboo Airways's change fee?: Main Cabin: Permitted with a fee (varies by route) plus fare difference. Basic Economy: Not permitted.
How do I get a refund from Bamboo Airways?: Refunds are processed to the original payment account or as a credit shell, depending on the fare rules and whether the cancellation is voluntary or involuntary.
What happens if I no-show on Bamboo Airways?: No-show fees apply and vary by route and fare class. For some fare classes, the ticket may be non-refundable if you no-show.