Bamboo Airways Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Bamboo Airways does not have a standard 24-hour cancellation policy. Refunds and cancellations depend on the fare class purchased.
24-Hour Rule
Limited 24-hour cancellation. Bamboo Airways does not have a standard 24-hour cancellation policy. Refunds and cancellations depend on the fare class purchased.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | Permitted with a fee (varies by route) |
| Premium | Permitted with a fee |
| Business | Permitted, fee may apply depending on specific fare rules |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | Permitted with a fee (varies by route) plus fare difference |
| Premium | Permitted with a fee plus fare difference |
| Business | Permitted, fee may apply depending on specific fare rules |
Refund Method
Refunds are processed to the original payment account or as a credit shell, depending on the fare rules and whether the cancellation is voluntary or involuntary.
Same-Day Change
Subject to fare rules and availability, fees apply.
No-Show Policy
No-show fees apply and vary by route and fare class. For some fare classes, the ticket may be non-refundable if you no-show.
How to Cancel
- Visit the Bamboo Airways website and go to 'Manage Booking'.
- Enter your PNR (booking reference) and last name.
- Select the flight you wish to cancel.
- Follow the prompts to cancel and review any applicable fees or refund amounts.
Tips
- Check your fare rules carefully before booking, as Basic Economy (Economy Saver Max) is usually non-refundable.
- Involuntary cancellations (e.g., flight delayed by 4+ hours) are eligible for a full refund.
- An application processing fee may apply for refunds.
- Refunds to original payment methods can take 7-14 business days.
Frequently Asked Questions
- What is Bamboo Airways cancellation policy?
- Bamboo Airways cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — permitted with a fee (varies by route). Basic Economy — not permitted.
- Can I cancel a Bamboo Airways flight for free?
- It depends on your fare type. Permitted with a fee (varies by route)
- What is Bamboo Airways's change fee?
- Main Cabin: Permitted with a fee (varies by route) plus fare difference. Basic Economy: Not permitted.
- How do I get a refund from Bamboo Airways?
- Refunds are processed to the original payment account or as a credit shell, depending on the fare rules and whether the cancellation is voluntary or involuntary.
- What happens if I no-show on Bamboo Airways?
- No-show fees apply and vary by route and fare class. For some fare classes, the ticket may be non-refundable if you no-show.