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Batik Air Cancellation & Change Policy (2026)

Last updated: May 1, 2026

Quick Answer

Batik Air cancellation fees vary by fare type. More than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare..

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyChanges are generally not permitted or incur high fees (often 50-90% of base fare) depending on how close to departure.
main CabinEconomy class changes incur fees ranging from 25% to 90% of the base fare depending on the time of cancellation before departure.
premiumNot applicable.
businessBusiness class changes are permitted but may still incur fees depending on the fare rules and time before departure.

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyMore than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.
main CabinMore than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.
premiumNot applicable.
businessCancellation fees apply based on the time before departure, typically lower percentage than economy but still subject to penalties.

How Refunds Work

Refunds are processed back to the original form of payment (e.g., credit card, bank transfer) or as a travel voucher depending on the booking channel.

Same-Day Flight Change

Same-day changes are generally not permitted without paying the applicable change fee and fare difference.

No-Show Policy

If you fail to show up for your flight, the ticket is typically forfeited, and you may only be eligible for a refund of airport taxes.

How to Cancel Your Batik Air Flight

  1. 1Visit the Batik Air website or Lion Air Group portal.
  2. 2Navigate to 'Manage Booking' or 'Refund Request'.
  3. 3Enter your booking reference (PNR) and last name.
  4. 4Follow the prompts to cancel your flight and submit a refund request.

Expert Tips

💡 Cancel more than 72 hours before departure to minimize the cancellation fee to 25% of the base fare.

💡 Ensure you have all required documents, such as ID and bank details, ready when submitting a refund request.

💡 Refunds to credit cards can take up to 30-60 working days to process.

💡 Taxes (Airport Tax, VAT) are generally fully refundable even if the base fare is heavily penalized.

Frequently Asked Questions

Can I cancel a Batik Air flight for free?▼
It depends on your fare type. More than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.
What is Batik Air's change fee?▼
Main Cabin: Economy class changes incur fees ranging from 25% to 90% of the base fare depending on the time of cancellation before departure.. Basic Economy: Changes are generally not permitted or incur high fees (often 50-90% of base fare) depending on how close to departure..
How do I get a refund from Batik Air?▼
Refunds are processed back to the original form of payment (e.g., credit card, bank transfer) or as a travel voucher depending on the booking channel.
What happens if I no-show on Batik Air?▼
If you fail to show up for your flight, the ticket is typically forfeited, and you may only be eligible for a refund of airport taxes.

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