What is Batik Air cancellation policy?

Batik Air cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — more than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. less than 4 hours before departure: 90% of base fare.. Basic Economy — more than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. less than 4 hours before departure: 90% of base fare..

Can I cancel a Batik Air flight for free?

It depends on your fare type. More than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.

What is Batik Air's change fee?

Main Cabin: Economy class changes incur fees ranging from 25% to 90% of the base fare depending on the time of cancellation before departure.. Basic Economy: Changes are generally not permitted or incur high fees (often dramatic of base fare) depending on how close to departure..

Batik Air Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel

Batik Air does not offer a standard 24-hour risk-free cancellation policy as it is not a US-based airline and primarily operates in Indonesia and Southeast Asia.

24-Hour Rule

Limited 24-hour cancellation. Batik Air does not offer a standard 24-hour risk-free cancellation policy as it is not a US-based airline and primarily operates in Indonesia and Southeast Asia.

Cancellation Fees

Fare Class	Fee
Basic Economy	More than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.
Main Cabin	More than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.
Premium	Not applicable.
Business	Cancellation fees apply based on the time before departure, typically lower percentage than economy but still subject to penalties.

Change Fees

Fare Class	Fee
Basic Economy	Changes are generally not permitted or incur high fees (often dramatic of base fare) depending on how close to departure.
Main Cabin	Economy class changes incur fees ranging from 25% to 90% of the base fare depending on the time of cancellation before departure.
Premium	Not applicable.
Business	Business class changes are permitted but may still incur fees depending on the fare rules and time before departure.

Refund Method

Refunds are processed back to the original form of payment (e.g., credit card, bank transfer) or as a travel voucher depending on the booking channel.

Same-Day Change

Same-day changes are generally not permitted without paying the applicable change fee and fare difference.

No-Show Policy

If you fail to show up for your flight, the ticket is typically forfeited, and you may only be eligible for a refund of airport taxes.

How to Cancel

Visit the Batik Air website or Lion Air Group portal.
Navigate to 'Manage Booking' or 'Refund Request'.
Enter your booking reference (PNR) and last name.
Follow the prompts to cancel your flight and submit a refund request.

Tips

Cancel more than 72 hours before departure to minimize the cancellation fee to 25% of the base fare.
Ensure you have all required documents, such as ID and bank details, ready when submitting a refund request.
Refunds to credit cards can take up to 30-60 working days to process.
Taxes (Airport Tax, VAT) are generally fully refundable even if the base fare is heavily penalized.

Frequently Asked Questions

What is Batik Air cancellation policy?: Batik Air cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — more than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. less than 4 hours before departure: 90% of base fare.. Basic Economy — more than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. less than 4 hours before departure: 90% of base fare..
Can I cancel a Batik Air flight for free?: It depends on your fare type. More than 72 hours before departure: 25% of base fare. 72 to 4 hours before departure: 50% of base fare. Less than 4 hours before departure: 90% of base fare.
What is Batik Air's change fee?: Main Cabin: Economy class changes incur fees ranging from 25% to 90% of the base fare depending on the time of cancellation before departure.. Basic Economy: Changes are generally not permitted or incur high fees (often dramatic of base fare) depending on how close to departure..
How do I get a refund from Batik Air?: Refunds are processed back to the original form of payment (e.g., credit card, bank transfer) or as a travel voucher depending on the booking channel.
What happens if I no-show on Batik Air?: If you fail to show up for your flight, the ticket is typically forfeited, and you may only be eligible for a refund of airport taxes.