Condor Cancellation Policy (2026)

24-Hour Rule

Yes — free cancellation within 24 hours of booking. For travel from/to the United States, you may cancel and refund your ticket within 24 hours after purchase, provided the reservation is made at least one week prior to flight departure.

Cancellation Fees

Change Fees

Refund Method

Refunds are issued to the original form of payment. Green Fares provide a Flight Credit.

Same-Day Change

Subject to fare rules and availability.

No-Show Policy

If you do not show up for your flight, the ticket will be cancelled and is generally non-refundable except for taxes and fees.

If Condor Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

1. Visit the Condor homepage and select 'My Booking'.
2. Enter your booking reference number and the passenger's last name.
3. Review the potential refund amount based on your fare class.
4. Confirm the cancellation to receive a cancellation ID.

Tips

• Always check your confirmation email timestamp for the 24-hour rule.
• Choose flexible or refundable fares if your travel plans are uncertain.
• Cancel your ticket as early as possible to reduce cancellation charges.
• Contact customer support for special cases like illness or emergencies.

Frequently Asked Questions

What is Condor cancellation policy?

Condor offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are issued to the original form of payment. Green Fares provide a Flight Credit.

Can I cancel a Condor flight for free?

Yes — For travel from/to the United States, you may cancel and refund your ticket within 24 hours after purchase, provided the reservation is made at least one week prior to flight departure.

What is Condor cancellation policy after 24 hours?

Once the 24-hour window expires, fees apply by fare class. Main Cabin: Economy Classic cancellation fee is €100 - €150.. Basic Economy: Economy Light is non-refundable (only taxes/fees).. Premium: Premium Classic has a cancellation fee. Premium Flex is free/low fee..

What is Condor's change fee?

Main Cabin: Economy Classic allows changes for a fee.. Basic Economy: Not permitted for Economy Light. Economy Classic allows changes for a fee..

How do I get a refund from Condor?

Refunds are issued to the original form of payment. Green Fares provide a Flight Credit.

What happens if I no-show on Condor?

If you do not show up for your flight, the ticket will be cancelled and is generally non-refundable except for taxes and fees.