For travel from/to the United States, you may cancel and refund your ticket within 24 hours after purchase, provided the reservation is made at least one week prior to flight departure.

Refunds are issued to the original form of payment. Green Fares provide a Flight Credit.

Subject to fare rules and availability.

If you do not show up for your flight, the ticket will be cancelled and is generally non-refundable except for taxes and fees.

1. 1Visit the Condor homepage and select 'My Booking'.
2. 2Enter your booking reference number and the passenger's last name.
3. 3Review the potential refund amount based on your fare class.
4. 4Confirm the cancellation to receive a cancellation ID.