What is EVA Air cancellation policy?

EVA Air cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — chargeable for basic/standard fare families (typically around $100-$200 usd depending on route).. Basic Economy — not allowed for discount fare family. chargeable for basic/standard fare families (typically around $100-$200 usd depending on route)..

What is EVA Air's change fee?

Main Cabin: Chargeable (Discount/Basic/Standard fare families). Basic Economy: Chargeable (Discount/Basic/Standard fare families).

EVA Air Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel

A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure for itineraries to/from the USA.

24-Hour Rule

Yes — free cancellation within 24 hours of booking. A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure for itineraries to/from the USA.

Cancellation Fees

Fare Class	Fee
Basic Economy	Not allowed for Discount fare family. Chargeable for Basic/Standard fare families (typically around $100-$200 USD depending on route).
Main Cabin	Chargeable for Basic/Standard fare families (typically around $100-$200 USD depending on route).
Premium	Chargeable for all fare families (Basic/Standard/Up).
Business	Chargeable for all fare families (Basic/Standard/Up).

Change Fees

Fare Class	Fee
Basic Economy	Chargeable (Discount/Basic/Standard fare families)
Main Cabin	Chargeable (Discount/Basic/Standard fare families)
Premium	Chargeable (Basic/Standard fare families), Complimentary for Up fare family
Business	Chargeable (Basic/Standard fare families), Complimentary for Up fare family

Refund Method

Refunds are processed back to the original form of payment. For cash and check purchases, refunds are processed within 20 working days. For credit cards, within 7 working days.

Same-Day Change

Subject to fare rules and availability; typically requires paying fare difference and applicable change fees.

No-Show Policy

Passengers who do not cancel their reservations nor show up for their flights will be charged a no-show fee upon ticket reissue or refund.

How to Cancel

Go to the EVA Air website and navigate to 'Manage Your Trip'.
Select 'Cancel Booking' and log in with your booking reference and name.
Cancel your itinerary (must be done at least 1 hour before flight departure).
Submit a separate 'Refund Application' online to process the refund for eligible tickets.

Tips

Always submit a separate refund application after cancelling your booking, as cancelling the itinerary does not automatically trigger a refund.
For flights to/from the US, take advantage of the 24-hour risk-free cancellation policy if booked at least 7 days before departure.
Be aware of the no-show fee; always cancel your flight before departure if you cannot make it.
Discount fare family tickets in Economy class are generally non-refundable.

Frequently Asked Questions

What is EVA Air cancellation policy?: EVA Air cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — chargeable for basic/standard fare families (typically around $100-$200 usd depending on route).. Basic Economy — not allowed for discount fare family. chargeable for basic/standard fare families (typically around $100-$200 usd depending on route)..
Can I cancel a EVA Air flight for free?: Yes — A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure for itineraries to/from the USA. Chargeable for Basic/Standard fare families (typically around $100-$200 USD depending on route).
What is EVA Air's change fee?: Main Cabin: Chargeable (Discount/Basic/Standard fare families). Basic Economy: Chargeable (Discount/Basic/Standard fare families).
How do I get a refund from EVA Air?: Refunds are processed back to the original form of payment. For cash and check purchases, refunds are processed within 20 working days. For credit cards, within 7 working days.
What happens if I no-show on EVA Air?: Passengers who do not cancel their reservations nor show up for their flights will be charged a no-show fee upon ticket reissue or refund.