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EVA Air Cancellation & Change Policy (2026)

Last updated: May 12, 2026

Quick Answer

EVA Air offers free cancellation within 24 hours of booking. After that, Main Cabin and above: chargeable for basic/standard fare families (typically around $100-$200 usd depending on route).. Basic Economy: not allowed for discount fare family. chargeable for basic/standard fare families (typically around $100-$200 usd depending on route)..

24-Hour Free Cancellation

A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure for itineraries to/from the USA.

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyChargeable (Discount/Basic/Standard fare families)
main CabinChargeable (Discount/Basic/Standard fare families)
premiumChargeable (Basic/Standard fare families), Complimentary for Up fare family
businessChargeable (Basic/Standard fare families), Complimentary for Up fare family

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNot allowed for Discount fare family. Chargeable for Basic/Standard fare families (typically around $100-$200 USD depending on route).
main CabinChargeable for Basic/Standard fare families (typically around $100-$200 USD depending on route).
premiumChargeable for all fare families (Basic/Standard/Up).
businessChargeable for all fare families (Basic/Standard/Up).

How Refunds Work

Refunds are processed back to the original form of payment. For cash and check purchases, refunds are processed within 20 working days. For credit cards, within 7 working days.

Same-Day Flight Change

Subject to fare rules and availability; typically requires paying fare difference and applicable change fees.

No-Show Policy

Passengers who do not cancel their reservations nor show up for their flights will be charged a no-show fee upon ticket reissue or refund.

How to Cancel Your EVA Air Flight

  1. 1Go to the EVA Air website and navigate to 'Manage Your Trip'.
  2. 2Select 'Cancel Booking' and log in with your booking reference and name.
  3. 3Cancel your itinerary (must be done at least 1 hour before flight departure).
  4. 4Submit a separate 'Refund Application' online to process the refund for eligible tickets.

Expert Tips

💡 Always submit a separate refund application after cancelling your booking, as cancelling the itinerary does not automatically trigger a refund.

💡 For flights to/from the US, take advantage of the 24-hour risk-free cancellation policy if booked at least 7 days before departure.

💡 Be aware of the no-show fee; always cancel your flight before departure if you cannot make it.

💡 Discount fare family tickets in Economy class are generally non-refundable.

Frequently Asked Questions

Can I cancel a EVA Air flight for free?
Yes — A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure for itineraries to/from the USA. Chargeable for Basic/Standard fare families (typically around $100-$200 USD depending on route).
What is EVA Air's change fee?
Main Cabin: Chargeable (Discount/Basic/Standard fare families). Basic Economy: Chargeable (Discount/Basic/Standard fare families).
How do I get a refund from EVA Air?
Refunds are processed back to the original form of payment. For cash and check purchases, refunds are processed within 20 working days. For credit cards, within 7 working days.
What happens if I no-show on EVA Air?
Passengers who do not cancel their reservations nor show up for their flights will be charged a no-show fee upon ticket reissue or refund.

More EVA Air Guides