Fiji Airways Cancellation Policy (2026)

You may be eligible for a full refund if your flight includes travel to and from the United States, provided you have cancelled your booking within 24 hours and if the booking was made at least 7 days before the day of departure.

Have a question about Fiji Airways cancellation policy?

Talk to an Expert

Page updated: August 2026

24-Hour Rule

Yes — free cancellation within 24 hours of booking. You may be eligible for a full refund if your flight includes travel to and from the United States, provided you have cancelled your booking within 24 hours and if the booking was made at least 7 days before the day of departure.

Cancellation Fees

Fare ClassFee
Basic EconomyNon-refundable (LITE fare)
Main CabinCancellation fees apply, varies by route and fare rules (VALUE/COMFORT fares)
PremiumCancellation fees apply, varies by route and fare rules (PLUS fare)
BusinessCancellation fees apply, varies by route and fare rules (BIZ VALUE/BIZ PLUS fares)

Change Fees

Fare ClassFee
Basic EconomyNot permitted or subject to high fees (LITE fare)
Main CabinFees apply, e.g., USD $120 for US departures, FJD $130 for Fiji departures (VALUE/COMFORT fares)
PremiumFees apply, e.g., USD $120 for US departures (PLUS fare)
BusinessFees apply, e.g., USD $120 for US departures (BIZ VALUE/BIZ PLUS fares)

Refund Method

Refunds will be processed within 10-90 business days of the cancellation request. Refunds will be issued to the original payment method used.

Same-Day Change

Subject to fare rules and availability, fees may apply.

No-Show Policy

No-show fees apply and ticket may lose its value depending on the fare rules.

If Fiji Airways Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

  1. Go to the Fiji Airways website and click on 'Manage Your Booking'.
  2. Enter your booking reference and last name to retrieve your itinerary.
  3. Select the option to cancel your booking.
  4. Follow the prompts to confirm cancellation and review any applicable fees or refund amounts.

Tips

  • Check if your flight includes travel to/from the US to take advantage of the 24-hour refund rule.
  • LITE fares are generally non-refundable and do not permit changes.
  • Refunds can take up to 90 business days to process.
  • Consider purchasing travel insurance to cover unexpected cancellations.

Frequently Asked Questions

What is Fiji Airways cancellation policy?
Fiji Airways offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds will be processed within 10-90 business days of the cancellation request. Refunds will be issued to the original payment method used.
Can I cancel a Fiji Airways flight for free?
Yes — You may be eligible for a full refund if your flight includes travel to and from the United States, provided you have cancelled your booking within 24 hours and if the booking was made at least 7 days before the day of departure.
What is Fiji Airways cancellation policy after 24 hours?
Once the 24-hour window expires, fees apply by fare class. Main Cabin: Cancellation fees apply, varies by route and fare rules (VALUE/COMFORT fares). Basic Economy: Non-refundable (LITE fare). Premium: Cancellation fees apply, varies by route and fare rules (PLUS fare).
What is Fiji Airways's change fee?
Main Cabin: Fees apply, e.g., USD $120 for US departures, FJD $130 for Fiji departures (VALUE/COMFORT fares). Basic Economy: Not permitted or subject to high fees (LITE fare).
How do I get a refund from Fiji Airways?
Refunds will be processed within 10-90 business days of the cancellation request. Refunds will be issued to the original payment method used.
What happens if I no-show on Fiji Airways?
No-show fees apply and ticket may lose its value depending on the fare rules.