Garuda Indonesia Cancellation & Change Policy (2026)
Last updated: May 1, 2026
Quick Answer
Garuda Indonesia cancellation fees vary by fare type. Affordable/Flexible fares: Refundable subject to a cancellation fee (approx. $50-$150)..
Change Fees by Fare Class
| Fare Class | Change Fee |
|---|---|
| basic Economy | Promo fares: High fee applies (approx. $50-$100) or changes not permitted. |
| main Cabin | Affordable/Flexible fares: Permitted with a lower fee or free of charge, plus fare difference. |
| premium | Premium Economy: Permitted with a fee or free depending on fare conditions. |
| business | Business Promo: Fee applies. Business Flexible: Free of charge. |
Cancellation Fees & Refund Type
| Fare Class | Cancellation Policy |
|---|---|
| basic Economy | Promo fares: Generally non-refundable or subject to a high cancellation fee. |
| main Cabin | Affordable/Flexible fares: Refundable subject to a cancellation fee (approx. $50-$150). |
| premium | Premium Economy: Refundable with a fee. |
| business | Business Promo: High fee. Business Flexible: Fully refundable or low fee. |
How Refunds Work
Refunds are issued to the original form of payment or as a travel voucher, depending on fare rules.
Same-Day Flight Change
Permitted on flexible fares; otherwise, standard change fees and fare differences apply.
No-Show Policy
A strict no-show fee applies if the booking is not cancelled before departure, often in addition to the cancellation fee.
How to Cancel Your Garuda Indonesia Flight
- 1Visit the Garuda Indonesia website and go to 'Manage Booking'.
- 2Enter your booking reference (PNR) and last name.
- 3Select the flight you wish to cancel and review the refund estimate.
- 4Confirm the cancellation and submit the refund request.
Expert Tips
💡 Always cancel before the flight departure time to avoid hefty no-show fees.
💡 Promo fares are highly restrictive; consider buying Affordable or Flexible fares if your plans might change.
💡 Refund processing can take several weeks depending on the payment method.
💡 For tickets booked through travel agents, you must contact them directly for cancellations.