Garuda Indonesia Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Garuda Indonesia does not have a standard 24-hour risk-free cancellation policy, except for flights departing from or arriving in jurisdictions where it is legally mandated.
24-Hour Rule
Limited 24-hour cancellation. Garuda Indonesia does not have a standard 24-hour risk-free cancellation policy, except for flights departing from or arriving in jurisdictions where it is legally mandated.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Promo fares: Generally non-refundable or subject to a high cancellation fee. |
| Main Cabin | Affordable/Flexible fares: Refundable subject to a cancellation fee (approx. $50-$150). |
| Premium | Premium Economy: Refundable with a fee. |
| Business | Business Promo: High fee. Business Flexible: Fully refundable or low fee. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Promo fares: High fee applies (approx. $50-$100) or changes not permitted. |
| Main Cabin | Affordable/Flexible fares: Permitted with a lower fee or free of charge, plus fare difference. |
| Premium | Premium Economy: Permitted with a fee or free depending on fare conditions. |
| Business | Business Promo: Fee applies. Business Flexible: Free of charge. |
Refund Method
Refunds are issued to the original form of payment or as a travel voucher, depending on fare rules.
Same-Day Change
Permitted on flexible fares; otherwise, standard change fees and fare differences apply.
No-Show Policy
A strict no-show fee applies if the booking is not cancelled before departure, often in addition to the cancellation fee.
How to Cancel
- Visit the Garuda Indonesia website and go to 'Manage Booking'.
- Enter your booking reference (PNR) and last name.
- Select the flight you wish to cancel and review the refund estimate.
- Confirm the cancellation and submit the refund request.
Tips
- Always cancel before the flight departure time to avoid hefty no-show fees.
- Promo fares are highly restrictive; consider buying Affordable or Flexible fares if your plans might change.
- Refund processing can take several weeks depending on the payment method.
- For tickets booked through travel agents, you must contact them directly for cancellations.
Frequently Asked Questions
- What is Garuda Indonesia cancellation policy?
- Garuda Indonesia cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — affordable/flexible fares: refundable subject to a cancellation fee (approx. $50-$150).. Basic Economy — promo fares: generally non-refundable or subject to a high cancellation fee..
- Can I cancel a Garuda Indonesia flight for free?
- It depends on your fare type. Affordable/Flexible fares: Refundable subject to a cancellation fee (approx. $50-$150).
- What is Garuda Indonesia's change fee?
- Main Cabin: Affordable/Flexible fares: Permitted with a lower fee or free of charge, plus fare difference.. Basic Economy: Promo fares: High fee applies (approx. $50-$100) or changes not permitted..
- How do I get a refund from Garuda Indonesia?
- Refunds are issued to the original form of payment or as a travel voucher, depending on fare rules.
- What happens if I no-show on Garuda Indonesia?
- A strict no-show fee applies if the booking is not cancelled before departure, often in addition to the cancellation fee.