What is GOL Airlines cancellation policy?

GOL Airlines cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — refunds not allowed for classic fares.. Basic Economy — refunds not allowed for basic and light fares..

What is GOL Airlines's change fee?

Main Cabin: Changes allowed with a fee for Light and Classic fares.. Basic Economy: Changes not allowed or subject to high fees depending on specific fare rules..

GOL Airlines Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel

Airline tickets may be fully canceled and refunded at no cost if the request is made within 24 hours of receiving the purchase confirmation and the ticket was purchased at least 7 days before the scheduled departure date.

24-Hour Rule

Yes — free cancellation within 24 hours of booking. Airline tickets may be fully canceled and refunded at no cost if the request is made within 24 hours of receiving the purchase confirmation and the ticket was purchased at least 7 days before the scheduled departure date.

Cancellation Fees

Fare Class	Fee
Basic Economy	Refunds not allowed for Basic and Light fares.
Main Cabin	Refunds not allowed for Classic fares.
Premium	Full refund, no fees for Flex and Premium Economy fares.
Business	Full refund, no fees for INSIGNIA Business Flex fares.

Change Fees

Fare Class	Fee
Basic Economy	Changes not allowed or subject to high fees depending on specific fare rules.
Main Cabin	Changes allowed with a fee for Light and Classic fares.
Premium	Changes allowed with no fee for Flex and Premium Economy fares.
Business	Changes allowed with no fee for INSIGNIA Business Flex fares.

Refund Method

Refunds to original payment method or GOL credits valid for 12 months.

Same-Day Change

Available for a fee depending on the fare class.

No-Show Policy

No-show fees are charged per segment and per passenger, according to the conditions of the purchased fare.

How to Cancel

Log in to your GOL account on the website or app.
Go to 'My Trips' and select the flight you want to cancel.
Follow the prompts to cancel the flight and choose your refund method (original payment or GOL credit).
Confirm the cancellation and save the confirmation email.

Tips

Cancel within 24 hours of booking for a full refund if the flight is at least 7 days away.
Consider taking GOL credits instead of a refund to original payment method for faster processing.
Boarding fees are always refundable regardless of the fare type.
Flex and Premium Economy fares offer the most flexibility with no cancellation fees.

Frequently Asked Questions

What is GOL Airlines cancellation policy?: GOL Airlines cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — refunds not allowed for classic fares.. Basic Economy — refunds not allowed for basic and light fares..
Can I cancel a GOL Airlines flight for free?: Yes — Airline tickets may be fully canceled and refunded at no cost if the request is made within 24 hours of receiving the purchase confirmation and the ticket was purchased at least 7 days before the scheduled departure date. Refunds not allowed for Classic fares.
What is GOL Airlines's change fee?: Main Cabin: Changes allowed with a fee for Light and Classic fares.. Basic Economy: Changes not allowed or subject to high fees depending on specific fare rules..
How do I get a refund from GOL Airlines?: Refunds to original payment method or GOL credits valid for 12 months.
What happens if I no-show on GOL Airlines?: No-show fees are charged per segment and per passenger, according to the conditions of the purchased fare.