IndiGo Cancellation Policy (2026)
For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.
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Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector. |
| Main Cabin | INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector. |
| Premium | Not applicable |
| Business | Not applicable |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights. |
| Main Cabin | INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights. |
| Premium | Not applicable |
| Business | Not applicable |
Refund Method
Refunds are processed to the original form of payment after deduction of applicable cancellation fees. Takes up to 7 working days.
Same-Day Change
Not explicitly offered as a free service; standard change fees apply.
No-Show Policy
In case of a no-show, the ticket amount is forfeited and only applicable statutory taxes and airport fees will be refunded.
If IndiGo Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Visit the IndiGo website or mobile app.
- Go to the 'Edit Booking' or 'Cancel flight' section.
- Enter your PNR/Booking reference number and email ID/Last name.
- Select the flight to cancel and proceed with the cancellation to receive your refund.
Tips
- Cancel at least 3 hours prior to departure for domestic flights and 4 hours for international flights to avoid no-show charges.
- If you booked through a travel agency, contact them directly for refunds.
- Cancellations made through the call centre incur an additional fee of INR 250 per person per sector.
Frequently Asked Questions
- What is IndiGo cancellation policy?
- IndiGo offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are processed to the original form of payment after deduction of applicable cancellation fees. Takes up to 7 working days.
- Can I cancel a IndiGo flight for free?
- Yes — For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.
- What is IndiGo cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector.. Basic Economy: INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector.. Premium: Not applicable.
- What is IndiGo's change fee?
- Main Cabin: INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights.. Basic Economy: INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights..
- How do I get a refund from IndiGo?
- Refunds are processed to the original form of payment after deduction of applicable cancellation fees. Takes up to 7 working days.
- What happens if I no-show on IndiGo?
- In case of a no-show, the ticket amount is forfeited and only applicable statutory taxes and airport fees will be refunded.