IndiGo Cancellation Policy (2026)
For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.
Have a question about IndiGo cancellation policy?
Talk to an Expert24-Hour Rule
Yes — free cancellation within 24 hours of booking. For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector. |
| Main Cabin | INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector. |
| Premium | Not applicable |
| Business | Not applicable |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights. |
| Main Cabin | INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights. |
| Premium | Not applicable |
| Business | Not applicable |
Refund Method
Refunds are processed to the original form of payment after deduction of applicable cancellation fees. Takes up to 7 working days.
Same-Day Change
Not explicitly offered as a free service; standard change fees apply.
No-Show Policy
In case of a no-show, the ticket amount is forfeited and only applicable statutory taxes and airport fees will be refunded.
How to Cancel
- Visit the IndiGo website or mobile app.
- Go to the 'Edit Booking' or 'Cancel flight' section.
- Enter your PNR/Booking reference number and email ID/Last name.
- Select the flight to cancel and proceed with the cancellation to receive your refund.
Tips
- Cancel at least 3 hours prior to departure for domestic flights and 4 hours for international flights to avoid no-show charges.
- If you booked through a travel agency, contact them directly for refunds.
- Cancellations made through the call centre incur an additional fee of INR 250 per person per sector.
Frequently Asked Questions
- What is IndiGo cancellation policy?
- IndiGo cancellation policy allows free cancellation within 24 hours of booking. For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.. After 24 hours: Main Cabin — inr 3000 to inr 3500 for domestic flights depending on time of cancellation. international fees vary by sector.. Basic Economy — inr 3000 to inr 3500 for domestic flights depending on time of cancellation. international fees vary by sector..
- Can I cancel a IndiGo flight for free?
- Yes — For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates. INR 3000 to INR 3500 for domestic flights depending on time of cancellation. International fees vary by sector.
- What is IndiGo's change fee?
- Main Cabin: INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights.. Basic Economy: INR 3250 or base fare and fuel surcharge plus fare difference (whichever is lower) for domestic flights..
- How do I get a refund from IndiGo?
- Refunds are processed to the original form of payment after deduction of applicable cancellation fees. Takes up to 7 working days.
- What happens if I no-show on IndiGo?
- In case of a no-show, the ticket amount is forfeited and only applicable statutory taxes and airport fees will be refunded.