ITA Airways Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
ITA Airways allows passengers to cancel their booking within 24 hours of purchase for a full refund, provided the booking was made at least 7 days before the flight's departure.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. ITA Airways allows passengers to cancel their booking within 24 hours of purchase for a full refund, provided the booking was made at least 7 days before the flight's departure.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted (no refund) |
| Main Cabin | Permitted with a fee (typically €65-€150 depending on the route) or non-refundable depending on the specific fare rules |
| Premium | Permitted with a fee or free depending on the specific fare rules |
| Business | Permitted, often free or with a lower fee depending on the fare class |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | Permitted with a fee (typically €65-€150 depending on the route) plus any fare difference |
| Premium | Permitted with a fee or free depending on the specific fare rules, plus any fare difference |
| Business | Permitted, often free or with a lower fee depending on the fare class, plus any fare difference |
Refund Method
Refunds are issued to the original form of payment. For non-refundable tickets, taxes and fees may be refunded.
Same-Day Change
Same-day changes are generally not permitted for basic economy fares. For other fares, it may be permitted subject to availability and fare rules, often with a fee.
No-Show Policy
If you fail to show up for your flight without prior notice, your ticket will be canceled, and you will generally lose the value of the ticket, except for certain flexible fares.
How to Cancel
- Go to the ITA Airways website or app.
- Navigate to 'Manage my bookings'.
- Enter your booking reference (PNR) and last name.
- Select the option to cancel or change your flight and follow the prompts.
Tips
- Always check the specific fare rules associated with your ticket before purchasing.
- If your flight is canceled or significantly delayed by ITA Airways, you are entitled to a full refund or rebooking.
- Consider purchasing travel insurance to cover unexpected cancellations.
Frequently Asked Questions
- What is ITA Airways cancellation policy?
- ITA Airways cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — permitted with a fee (typically €65-€150 depending on the route) or non-refundable depending on the specific fare rules. Basic Economy — not permitted (no refund).
- Can I cancel a ITA Airways flight for free?
- Yes — ITA Airways allows passengers to cancel their booking within 24 hours of purchase for a full refund, provided the booking was made at least 7 days before the flight's departure. Permitted with a fee (typically €65-€150 depending on the route) or non-refundable depending on the specific fare rules
- What is ITA Airways's change fee?
- Main Cabin: Permitted with a fee (typically €65-€150 depending on the route) plus any fare difference. Basic Economy: Not permitted.
- How do I get a refund from ITA Airways?
- Refunds are issued to the original form of payment. For non-refundable tickets, taxes and fees may be refunded.
- What happens if I no-show on ITA Airways?
- If you fail to show up for your flight without prior notice, your ticket will be canceled, and you will generally lose the value of the ticket, except for certain flexible fares.