Kenya Airways Cancellation Policy (2026)
Customers who book direct on kenya-airways.com for flights originating from the US have up to 24 hours after booking to cancel for any reason and receive a full refund.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Customers who book direct on kenya-airways.com for flights originating from the US have up to 24 hours after booking to cancel for any reason and receive a full refund.
Cancellation Fees
Basic Economy: USD 100 to USD 300 depending on route and fare rules. Main Cabin: USD 100 to USD 300 depending on route and fare rules. Premium: USD 100 to USD 300 depending on route and fare rules.
Refund Method
Refunds for eligible tickets are issued within 21-30 business days for credit/debit card purchases to the original form of payment.