LOT Polish Airlines Cancellation Policy (2026)
Cancel within 24 hours of purchase for a full refund, provided the flight is at least 7 days away and the ticket was purchased directly via lot.com or LOT Contact Center.
Have a question about LOT Polish Airlines cancellation policy?
Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. Cancel within 24 hours of purchase for a full refund, provided the flight is at least 7 days away and the ticket was purchased directly via lot.com or LOT Contact Center.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Non-refundable (100% of base fare forfeited). Taxes may be refunded. |
| Main Cabin | €50–€100 for short-haul, €100–€200 for long-haul on Economy Standard/Premium. |
| Premium | €50–€200 depending on route and fare conditions. |
| Business | Often no fee or minimal admin fee for Business Class (Flexible). |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted or 100% of base fare forfeited for Economy Saver/Promo. |
| Main Cabin | €50–€100 for short-haul, €100–€200 for long-haul on Economy Standard/Premium. |
| Premium | €50–€200 depending on route and fare conditions. |
| Business | Often no fee or minimal admin fee for Business Class (Flexible). |
Refund Method
Refund to original form of payment or travel voucher.
Same-Day Change
Subject to fare rules, often requires fare difference and change fee.
No-Show Policy
Higher penalties or no refund at all, especially on discounted fares.
If LOT Polish Airlines Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Visit lot.com and log in using your booking reference or ticket number.
- Go to 'Manage Booking' and select the flight you wish to cancel.
- Review the cancellation fee (if applicable) and confirm your cancellation.
- Submit a refund request to LOT Polish Airlines if eligible.
Tips
- Cancel within 24 hours of booking for a full refund if your flight is at least 7 days away.
- For non-refundable tickets, you can still request a refund for unused taxes and airport fees.
- Cancel early to improve your refund chances, especially on semi-flexible tickets.
- If LOT cancels your flight, you may be entitled to compensation under EU261 rules.
Frequently Asked Questions
- What is LOT Polish Airlines cancellation policy?
- LOT Polish Airlines offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refund to original form of payment or travel voucher.
- Can I cancel a LOT Polish Airlines flight for free?
- Yes — Cancel within 24 hours of purchase for a full refund, provided the flight is at least 7 days away and the ticket was purchased directly via lot.com or LOT Contact Center.
- What is LOT Polish Airlines cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: €50–€100 for short-haul, €100–€200 for long-haul on Economy Standard/Premium.. Basic Economy: Non-refundable (100% of base fare forfeited). Taxes may be refunded.. Premium: €50–€200 depending on route and fare conditions..
- What is LOT Polish Airlines's change fee?
- Main Cabin: €50–€100 for short-haul, €100–€200 for long-haul on Economy Standard/Premium.. Basic Economy: Not permitted or 100% of base fare forfeited for Economy Saver/Promo..
- How do I get a refund from LOT Polish Airlines?
- Refund to original form of payment or travel voucher.
- What happens if I no-show on LOT Polish Airlines?
- Higher penalties or no refund at all, especially on discounted fares.