Malaysia Airlines Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
Standard fare rules apply for most routes. Tickets booked for flights to/from certain jurisdictions may have specific cooling-off periods as mandated by local law.
24-Hour Rule
Limited 24-hour cancellation. Standard fare rules apply for most routes. Tickets booked for flights to/from certain jurisdictions may have specific cooling-off periods as mandated by local law.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Economy Lite: Non-refundable. Economy Basic: Cancellation permitted with a fee. |
| Main Cabin | Economy Flex: Cancellation permitted with a fee (or free depending on route). |
| Premium | Business Basic: Cancellation permitted with a fee. Business Flex: Free cancellation. |
| Business | Business Suite: Free cancellation. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Economy Lite: Changes permitted with a fee plus fare difference. Economy Basic: Changes permitted with a fee plus fare difference. |
| Main Cabin | Economy Flex: Unlimited free changes (fare difference applies). |
| Premium | Business Basic: Changes permitted with a fee. Business Flex: Free changes. |
| Business | Business Suite: Free changes. |
Refund Method
Refunds are processed to the original form of payment. Non-refundable tickets may only receive a refund of unused government taxes.
Same-Day Change
Same-day changes are generally not permitted for lower fare classes; Flex fares may allow earlier flights on the same day subject to availability.
No-Show Policy
No-show fees apply. If you fail to board your flight, the ticket may be forfeited or subject to a high no-show fee plus change/cancellation fees.
How to Cancel
- Log in to your account on the Malaysia Airlines website or app.
- Go to 'Manage Booking' and enter your booking reference and last name.
- Select the flight you wish to cancel and review the fare rules and refund amount.
- Confirm the cancellation and keep the confirmation email for your records.
Tips
- Book Economy Flex if you anticipate needing to change or cancel your flight.
- Always cancel before the flight's departure to avoid hefty no-show fees.
- If your flight is cancelled by the airline, you are entitled to a full refund or rebooking.
- Check if your travel insurance covers cancellation for unforeseen circumstances.
Frequently Asked Questions
- What is Malaysia Airlines cancellation policy?
- Malaysia Airlines cancellation policy allows free cancellation within 24 hours of booking. After 24 hours: Main Cabin — economy flex: cancellation permitted with a fee (or free depending on route).. Basic Economy — economy lite: non-refundable. economy basic: cancellation permitted with a fee..
- Can I cancel a Malaysia Airlines flight for free?
- It depends on your fare type. Economy Flex: Cancellation permitted with a fee (or free depending on route).
- What is Malaysia Airlines's change fee?
- Main Cabin: Economy Flex: Unlimited free changes (fare difference applies).. Basic Economy: Economy Lite: Changes permitted with a fee plus fare difference. Economy Basic: Changes permitted with a fee plus fare difference..
- How do I get a refund from Malaysia Airlines?
- Refunds are processed to the original form of payment. Non-refundable tickets may only receive a refund of unused government taxes.
- What happens if I no-show on Malaysia Airlines?
- No-show fees apply. If you fail to board your flight, the ticket may be forfeited or subject to a high no-show fee plus change/cancellation fees.