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Malaysia Airlines Cancellation & Change Policy (2026)

Last updated: May 1, 2026

Quick Answer

Malaysia Airlines cancellation fees vary by fare type. Economy Flex: Cancellation permitted with a fee (or free depending on route)..

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyEconomy Lite: Changes permitted with a fee plus fare difference. Economy Basic: Changes permitted with a fee plus fare difference.
main CabinEconomy Flex: Unlimited free changes (fare difference applies).
premiumBusiness Basic: Changes permitted with a fee. Business Flex: Free changes.
businessBusiness Suite: Free changes.

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyEconomy Lite: Non-refundable. Economy Basic: Cancellation permitted with a fee.
main CabinEconomy Flex: Cancellation permitted with a fee (or free depending on route).
premiumBusiness Basic: Cancellation permitted with a fee. Business Flex: Free cancellation.
businessBusiness Suite: Free cancellation.

How Refunds Work

Refunds are processed to the original form of payment. Non-refundable tickets may only receive a refund of unused government taxes.

Same-Day Flight Change

Same-day changes are generally not permitted for lower fare classes; Flex fares may allow earlier flights on the same day subject to availability.

No-Show Policy

No-show fees apply. If you fail to board your flight, the ticket may be forfeited or subject to a high no-show fee plus change/cancellation fees.

How to Cancel Your Malaysia Airlines Flight

  1. 1Log in to your account on the Malaysia Airlines website or app.
  2. 2Go to 'Manage Booking' and enter your booking reference and last name.
  3. 3Select the flight you wish to cancel and review the fare rules and refund amount.
  4. 4Confirm the cancellation and keep the confirmation email for your records.

Expert Tips

💡 Book Economy Flex if you anticipate needing to change or cancel your flight.

💡 Always cancel before the flight's departure to avoid hefty no-show fees.

💡 If your flight is cancelled by the airline, you are entitled to a full refund or rebooking.

💡 Check if your travel insurance covers cancellation for unforeseen circumstances.

Frequently Asked Questions

Can I cancel a Malaysia Airlines flight for free?
It depends on your fare type. Economy Flex: Cancellation permitted with a fee (or free depending on route).
What is Malaysia Airlines's change fee?
Main Cabin: Economy Flex: Unlimited free changes (fare difference applies).. Basic Economy: Economy Lite: Changes permitted with a fee plus fare difference. Economy Basic: Changes permitted with a fee plus fare difference..
How do I get a refund from Malaysia Airlines?
Refunds are processed to the original form of payment. Non-refundable tickets may only receive a refund of unused government taxes.
What happens if I no-show on Malaysia Airlines?
No-show fees apply. If you fail to board your flight, the ticket may be forfeited or subject to a high no-show fee plus change/cancellation fees.

More Malaysia Airlines Guides