Porter Airlines Cancellation & Change Policy (2026)
All bookings, regardless of fare class, are fully refundable within the first 24 hours of purchase.
Have a question about Porter Airlines cancellation policy?
Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. All bookings, regardless of fare class, are fully refundable within the first 24 hours of purchase.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | Fee applies (varies by route), balance as credit |
| Premium | Fee applies (varies by route), balance as credit |
| Business | Fully refundable up to 1 hour prior to departure |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Not permitted |
| Main Cabin | Fee applies (varies by route) plus fare difference |
| Premium | Fee applies (varies by route) plus fare difference |
| Business | No fee, fare difference applies |
Refund Method
Original form of payment for Freedom fares; travel credit for Standard and Flexible fares.
Same-Day Change
Permitted for a fee on Standard/Flexible fares; included for Freedom fares. Not permitted for Basic fares.
No-Show Policy
No-shows forfeit the full amount of the fare and any connecting flights are cancelled.
If Porter Airlines Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Log in to your account on flyporter.com
- Go to 'My Bookings'
- Select the flight you wish to cancel
- Follow the prompts to cancel and receive a refund or credit
Tips
- Cancel within 24 hours of booking for a full refund.
- Basic fares cannot be changed or cancelled.
- Travel credits are valid for 12 months from the original booking date.
- Same-day changes to earlier flights between Toronto and Newark/Montreal/Ottawa are free for non-Basic fares.
Frequently Asked Questions
- What is Porter Airlines cancellation policy?
- Porter Airlines offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Original form of payment for Freedom fares; travel credit for Standard and Flexible fares.
- Can I cancel a Porter Airlines flight for free?
- Yes — All bookings, regardless of fare class, are fully refundable within the first 24 hours of purchase.
- What is Porter Airlines cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: Fee applies (varies by route), balance as credit. Basic Economy: Not permitted. Premium: Fee applies (varies by route), balance as credit.
- What is Porter Airlines's change fee?
- Main Cabin: Fee applies (varies by route) plus fare difference. Basic Economy: Not permitted.
- How do I get a refund from Porter Airlines?
- Original form of payment for Freedom fares; travel credit for Standard and Flexible fares.
- What happens if I no-show on Porter Airlines?
- No-shows forfeit the full amount of the fare and any connecting flights are cancelled.