Singapore Airlines Cancellation Policy (2026)
For flights to or from the United States, you may cancel your booking without penalty within 24 hours of purchase, provided the reservation is made one week or more prior to the flight's departure.
Have a question about Singapore Airlines cancellation policy?
Talk to an ExpertPage updated: August 2026
24-Hour Rule
Yes — free cancellation within 24 hours of booking. For flights to or from the United States, you may cancel your booking without penalty within 24 hours of purchase, provided the reservation is made one week or more prior to the flight's departure.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Economy Lite: Non-refundable. Only taxes are refunded. |
| Main Cabin | Economy Standard: Cancellations permitted with a fee. Economy Flexi: Cancellations permitted with a lower fee or free. |
| Premium | Premium Economy: Cancellation fees apply based on fare type (Lite/Standard/Flexi). |
| Business | Business/First: Cancellations permitted, fees may apply for Lite fares; Standard/Flexi are usually fully refundable or have a nominal fee. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Economy Lite: Changes permitted with a fee (varies by route, typically $50-$250). |
| Main Cabin | Economy Standard/Flexi: Changes permitted, often free or with a lower fee for Standard; Flexi allows free changes. |
| Premium | Premium Economy: Changes permitted, fee depends on Lite/Standard/Flexi fare conditions. |
| Business | Business/First: Changes generally permitted free of charge, though Lite fares may incur a fee. |
Refund Method
Refunds are credited back to the original form of payment. Non-refundable tickets may only receive tax refunds.
Same-Day Change
Same-day flight changes are not generally offered as a standard free benefit; changes are subject to fare rules and availability.
No-Show Policy
A no-show fee applies if you fail to board your flight or cancel before departure. This fee is in addition to any change or cancellation fees.
If Singapore Airlines Cancels Your Flight
When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.
Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.
The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.
Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).
How to Cancel
- Log in to your KrisFlyer account or access 'Manage Booking' on the Singapore Airlines website.
- Enter your booking reference (PNR) and last name.
- Select the flight you wish to cancel and click on the 'Cancel Flights' link.
- Review the estimated refund amount and cancellation fees, then confirm the cancellation.
Tips
- Always check the specific fare conditions (Lite, Standard, Flexi) when booking, as they dictate change and cancellation flexibility.
- If your flight involves the US, take advantage of the 24-hour free cancellation window.
- Cancel your flight before departure to avoid hefty no-show fees.
- Consider purchasing travel insurance to cover unexpected cancellations.
Frequently Asked Questions
- What is Singapore Airlines cancellation policy?
- Singapore Airlines offers free cancellation within 24 hours of booking, plus fare-class-based fees after that window closes. Refund method: Refunds are credited back to the original form of payment. Non-refundable tickets may only receive tax refunds.
- Can I cancel a Singapore Airlines flight for free?
- Yes — For flights to or from the United States, you may cancel your booking without penalty within 24 hours of purchase, provided the reservation is made one week or more prior to the flight's departure.
- What is Singapore Airlines cancellation policy after 24 hours?
- Once the 24-hour window expires, fees apply by fare class. Main Cabin: Economy Standard: Cancellations permitted with a fee. Economy Flexi: Cancellations permitted with a lower fee or free.. Basic Economy: Economy Lite: Non-refundable. Only taxes are refunded.. Premium: Premium Economy: Cancellation fees apply based on fare type (Lite/Standard/Flexi)..
- What is Singapore Airlines's change fee?
- Main Cabin: Economy Standard/Flexi: Changes permitted, often free or with a lower fee for Standard; Flexi allows free changes.. Basic Economy: Economy Lite: Changes permitted with a fee (varies by route, typically $50-$250)..
- How do I get a refund from Singapore Airlines?
- Refunds are credited back to the original form of payment. Non-refundable tickets may only receive tax refunds.
- What happens if I no-show on Singapore Airlines?
- A no-show fee applies if you fail to board your flight or cancel before departure. This fee is in addition to any change or cancellation fees.