Southwest Airlines Cancellation Policy (2026)
Full refund to original payment within 24 hours of booking.
Have a question about Southwest Airlines cancellation policy?
Talk to an Expert24-Hour Rule
Yes — free cancellation within 24 hours of booking. Full refund to original payment within 24 hours of booking.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Basic: no fee — non-transferable flight credit, valid 6 months from booking |
| Main Cabin | Choice / Choice Preferred / Choice Extra: no fee — transferable flight credit (Rapid Rewards members only, one transfer), valid 12 months from booking |
| Premium | N/A |
| Business | N/A |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Basic: no fee — fare difference applies or credit issued |
| Main Cabin | Choice: no fee — fare difference applies or credit issued |
| Premium | Choice Preferred / Choice Extra: no fee — fare difference applies or refund |
| Business | N/A — Southwest does not have a separate business cabin |
Refund Method
All fares: flight credit issued upon cancellation. Basic credits are non-transferable (6-month expiry). Choice, Choice Preferred, and Choice Extra credits are transferable to Rapid Rewards members (12-month expiry). Cancel at least 10 minutes before departure.
Same-Day Change
Free for all fare types. No fee, no fare difference on same-day standby.
No-Show Policy
Ticket value preserved as flight credit. Cancel at least 10 minutes before departure to retain credit.
How to Cancel
- Online at southwest.com → My Account → Manage Reservations → Cancel
- Southwest app → My Trips → Cancel
- Call 800-435-9792 (24/7)
- At Southwest ticket counter
Tips
- Southwest charges no change or cancellation fees on any fare
- Cancel at least 10 minutes before departure to preserve your flight credit
- Choice, Choice Preferred, and Choice Extra credits are transferable to Rapid Rewards members
- Basic fare credits are non-transferable and expire 6 months from booking
Frequently Asked Questions
- What is Southwest Airlines cancellation policy?
- Southwest Airlines cancellation policy allows free cancellation within 24 hours of booking. Full refund to original payment within 24 hours of booking.. After 24 hours: Main Cabin — choice / choice preferred / choice extra: no fee — transferable flight credit (rapid rewards members only, one transfer), valid 12 months from booking. Basic Economy — basic: no fee — non-transferable flight credit, valid 6 months from booking.
- Can I cancel a Southwest Airlines flight for free?
- Yes — Full refund to original payment within 24 hours of booking. Choice / Choice Preferred / Choice Extra: no fee — transferable flight credit (Rapid Rewards members only, one transfer), valid 12 months from booking
- What is Southwest Airlines's change fee?
- Main Cabin: Choice: no fee — fare difference applies or credit issued. Basic Economy: Basic: no fee — fare difference applies or credit issued.
- How do I get a refund from Southwest Airlines?
- All fares: flight credit issued upon cancellation. Basic credits are non-transferable (6-month expiry). Choice, Choice Preferred, and Choice Extra credits are transferable to Rapid Rewards members (12-month expiry). Cancel at least 10 minutes before departure.
- What happens if I no-show on Southwest Airlines?
- Ticket value preserved as flight credit. Cancel at least 10 minutes before departure to retain credit.