Starlux Airlines Cancellation Policy (2026) — Change Fees, Refunds & How to Cancel
For flights to or from the U.S., you can cancel your reservation without penalty within 24 hours of booking, provided the reservation was made at least one week prior to departure.
24-Hour Rule
Yes — free cancellation within 24 hours of booking. For flights to or from the U.S., you can cancel your reservation without penalty within 24 hours of booking, provided the reservation was made at least one week prior to departure.
Cancellation Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Saving fare: Non-refundable or high cancellation fee. |
| Main Cabin | Basic/Standard fare: Cancellation fee applies. Full fare: Lower or no cancellation fee. |
| Premium | Premium Economy: Cancellation fee applies for Basic, lower for Full. |
| Business | Business: Cancellation fee applies for Basic, lower or free for Standard/Full. |
Change Fees
| Fare Class | Fee |
|---|---|
| Basic Economy | Saving fare: Highest change fee applies (varies by route). |
| Main Cabin | Basic/Standard fare: Moderate change fee. Full fare: Free changes. |
| Premium | Premium Economy: Change fees apply for Basic, free for Full. |
| Business | Business: Change fees apply for Basic, free for Standard/Full. |
Refund Method
Refunds are credited back to the original form of payment. Non-refundable tickets may only refund unused taxes.
Same-Day Change
Same-day flight changes may be permitted subject to fare rules and availability, often requiring a fee.
No-Show Policy
A no-show fee applies if you fail to cancel your reservation before departure. This is in addition to any applicable change or refund fees.
How to Cancel
- Visit the Starlux Airlines website and go to 'Manage Booking'.
- Enter your booking reference and last name.
- Select the flight you wish to cancel and review the refund estimate.
- Confirm the cancellation and wait for the refund processing email.
Tips
- Cancel at least 24 hours before departure to avoid no-show fees.
- If flying to/from the US, take advantage of the 24-hour risk-free cancellation.
- Consider purchasing 'Full' fare families if your travel plans are uncertain.
- Keep your ticket number handy when contacting customer service for refunds.
Frequently Asked Questions
- What is Starlux Airlines cancellation policy?
- Starlux Airlines cancellation policy allows free cancellation within 24 hours of booking (must be booked 7+ days before departure for US flights). After 24 hours: Main Cabin — basic/standard fare: cancellation fee applies. full fare: lower or no cancellation fee.. Basic Economy — saving fare: non-refundable or high cancellation fee..
- Can I cancel a Starlux Airlines flight for free?
- Yes — For flights to or from the U.S., you can cancel your reservation without penalty within 24 hours of booking, provided the reservation was made at least one week prior to departure. Basic/Standard fare: Cancellation fee applies. Full fare: Lower or no cancellation fee.
- What is Starlux Airlines's change fee?
- Main Cabin: Basic/Standard fare: Moderate change fee. Full fare: Free changes.. Basic Economy: Saving fare: Highest change fee applies (varies by route)..
- How do I get a refund from Starlux Airlines?
- Refunds are credited back to the original form of payment. Non-refundable tickets may only refund unused taxes.
- What happens if I no-show on Starlux Airlines?
- A no-show fee applies if you fail to cancel your reservation before departure. This is in addition to any applicable change or refund fees.