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Thai Airways Cancellation & Change Policy (2026)

Last updated: May 1, 2026

Quick Answer

Thai Airways cancellation fees vary by fare type. Refundable with a fee (approx. $100-$200) for Saver fares; lower or no fee for Flexi fares..

Change Fees by Fare Class

Fare ClassChange Fee
basic EconomyNot permitted or high fee (approx. $100-$150) depending on route for Super Save fares.
main CabinPermitted with a fee (approx. $50-$100) for Saver fares; free for Flexi fares.
premiumGenerally free or permitted with a minimal fee.
businessFree for most Royal Silk (Business) fares, though promotional fares may incur a fee.

Cancellation Fees & Refund Type

Fare ClassCancellation Policy
basic EconomyNon-refundable for Super Save promotional fares.
main CabinRefundable with a fee (approx. $100-$200) for Saver fares; lower or no fee for Flexi fares.
premiumRefundable with a small fee or free depending on the specific fare rules.
businessFully refundable for standard Royal Silk fares; promotional fares may have cancellation fees.

How Refunds Work

Refunds are issued to the original form of payment. Processing typically takes 14-21 business days.

Same-Day Flight Change

Same-day flight changes are generally not permitted on standard economy fares without paying the applicable change fee and fare difference.

No-Show Policy

A no-show fee applies if you fail to cancel your booking before departure. The ticket may lose its value depending on the fare conditions.

How to Cancel Your Thai Airways Flight

  1. 1Visit the Thai Airways website and navigate to 'Manage My Booking'.
  2. 2Enter your booking reference (PNR) and last name.
  3. 3Select the flight you wish to cancel and review the estimated refund amount.
  4. 4Confirm the cancellation and retain the confirmation email for your records.

Expert Tips

💡 Always check the specific fare conditions before booking, as 'Super Save' fares are highly restrictive.

💡 If you need flexibility, opt for 'Flexi' fares which offer easier changes and refunds.

💡 For tickets booked through travel agents, you must contact the agent directly for cancellations.

💡 In case of medical emergencies, contact Thai Airways support as they may offer waivers with proper documentation.

Frequently Asked Questions

Can I cancel a Thai Airways flight for free?▼
It depends on your fare type. Refundable with a fee (approx. $100-$200) for Saver fares; lower or no fee for Flexi fares.
What is Thai Airways's change fee?▼
Main Cabin: Permitted with a fee (approx. $50-$100) for Saver fares; free for Flexi fares.. Basic Economy: Not permitted or high fee (approx. $100-$150) depending on route for Super Save fares..
How do I get a refund from Thai Airways?▼
Refunds are issued to the original form of payment. Processing typically takes 14-21 business days.
What happens if I no-show on Thai Airways?▼
A no-show fee applies if you fail to cancel your booking before departure. The ticket may lose its value depending on the fare conditions.

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