What is Thai Airways cancellation policy?

Thai Airways does not offer a 24-hour free cancellation window. All cancellations are subject to fare-class-based fees from the moment of booking. Refund method: Refunds are issued to the original form of payment. Processing typically takes 14-21 business days.

What is Thai Airways cancellation fee?

Fees vary by fare class. Basic Economy: Non-refundable for Super Save promotional fares.. Main Cabin: Refundable with a fee (approx. $100-$200) for Saver fares; lower or no fee for Flexi fares.. Premium: Refundable with a small fee or free depending on the specific fare rules..

What is Thai Airways's change fee?

Main Cabin: Permitted with a fee (approx. $50-$100) for Saver fares; free for Flexi fares.. Basic Economy: Not permitted or high fee (approx. $100-$150) depending on route for Super Save fares..

Thai Airways Cancellation & Change Policy (2026)

Thai Airways does not have a general 24-hour risk-free cancellation policy, except where mandated by local consumer protection laws for specific international routes.

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Page updated: August 2026

24-Hour Rule

Limited 24-hour cancellation. Thai Airways does not have a general 24-hour risk-free cancellation policy, except where mandated by local consumer protection laws for specific international routes.

Cancellation Fees

Fare Class	Fee
Basic Economy	Non-refundable for Super Save promotional fares.
Main Cabin	Refundable with a fee (approx. $100-$200) for Saver fares; lower or no fee for Flexi fares.
Premium	Refundable with a small fee or free depending on the specific fare rules.
Business	Fully refundable for standard Royal Silk fares; promotional fares may have cancellation fees.

Change Fees

Fare Class	Fee
Basic Economy	Not permitted or high fee (approx. $100-$150) depending on route for Super Save fares.
Main Cabin	Permitted with a fee (approx. $50-$100) for Saver fares; free for Flexi fares.
Premium	Generally free or permitted with a minimal fee.
Business	Free for most Royal Silk (Business) fares, though promotional fares may incur a fee.

Refund Method

Refunds are issued to the original form of payment. Processing typically takes 14-21 business days.

Same-Day Change

Same-day flight changes are generally not permitted on standard economy fares without paying the applicable change fee and fare difference.

No-Show Policy

A no-show fee applies if you fail to cancel your booking before departure. The ticket may lose its value depending on the fare conditions.

If Thai Airways Cancels Your Flight

When an airline cancels or significantly changes your flight, U.S. Department of Transportation regulations require the airline to provide a full refund to the original form of payment — including ticket price, taxes, fees, and any paid extras — regardless of fare type.

Under DOT rules, a "significant change" includes: arrival delayed 3+ hours (domestic) or 6+ hours (international), a change in departure or arrival airport, additional connections, or an involuntary downgrade to a lower class of service.

The refund must be issued automatically within 7 business days for credit card purchases or 20 calendar days for other payment methods. Airlines may offer travel credits or vouchers as an alternative, but must inform you of your right to a cash refund. You are not required to accept a voucher.

Source: U.S. Department of Transportation, Aviation Consumer Protection — Refunds (transportation.gov/individuals/aviation-consumer-protection/refunds, last updated November 7, 2025).

How to Cancel

Visit the Thai Airways website and navigate to 'Manage My Booking'.
Enter your booking reference (PNR) and last name.
Select the flight you wish to cancel and review the estimated refund amount.
Confirm the cancellation and retain the confirmation email for your records.

Tips

Always check the specific fare conditions before booking, as 'Super Save' fares are highly restrictive.
If you need flexibility, opt for 'Flexi' fares which offer easier changes and refunds.
For tickets booked through travel agents, you must contact the agent directly for cancellations.
In case of medical emergencies, contact Thai Airways support as they may offer waivers with proper documentation.

Frequently Asked Questions

What is Thai Airways cancellation policy?: Thai Airways does not offer a 24-hour free cancellation window. All cancellations are subject to fare-class-based fees from the moment of booking. Refund method: Refunds are issued to the original form of payment. Processing typically takes 14-21 business days.
Can I cancel a Thai Airways flight for free?: No — Thai Airways does not provide a free cancellation period. Thai Airways does not have a general 24-hour risk-free cancellation policy, except where mandated by local consumer protection laws for specific international routes.
What is Thai Airways cancellation fee?: Fees vary by fare class. Basic Economy: Non-refundable for Super Save promotional fares.. Main Cabin: Refundable with a fee (approx. $100-$200) for Saver fares; lower or no fee for Flexi fares.. Premium: Refundable with a small fee or free depending on the specific fare rules..
What is Thai Airways's change fee?: Main Cabin: Permitted with a fee (approx. $50-$100) for Saver fares; free for Flexi fares.. Basic Economy: Not permitted or high fee (approx. $100-$150) depending on route for Super Save fares..
How do I get a refund from Thai Airways?: Refunds are issued to the original form of payment. Processing typically takes 14-21 business days.
What happens if I no-show on Thai Airways?: A no-show fee applies if you fail to cancel your booking before departure. The ticket may lose its value depending on the fare conditions.